Haas School of Business.
Rotman School of Management.
J Appl Psychol. 2019 Dec;104(12):1547-1557. doi: 10.1037/apl0000418. Epub 2019 Jun 13.
Research has documented conflicting evidence about the relationship between a leader's unpleasant affective displays and team performance. Drawing on the dual threshold model of anger, we propose a novel explanation for this paradox such that the positive relationship between leaders' unpleasant affect and team performance turns negative at high levels of intensity. We examined our hypothesis in a multilevel field study of 304 halftime locker room speeches involving 23 high school and college basketball teams and a follow-up experiment. Our results show support for the prediction and suggest that the curvilinear effect of leaders' unpleasant affective displays may be explained by team members' redirection of attention and approach, which is positively associated with team members' effort at moderate levels of leader unpleasantness but leads to lower effort at high and low levels of leader unpleasantness. We discuss the theoretical contributions for scholarship on leadership, emotions as social information theory, and practical implications of the results. (PsycINFO Database Record (c) 2019 APA, all rights reserved).
研究记录了关于领导者不愉快的情感表达与团队绩效之间关系的相互矛盾的证据。借鉴愤怒的双重阈值模型,我们提出了一个新颖的解释,即领导者的不愉快情绪与团队绩效之间的正相关关系在强度较高时会变为负相关。我们在一项涉及 23 个高中和大学篮球队的 304 个半场更衣室演讲的多层次现场研究和后续实验中检验了我们的假设。我们的结果支持了这一预测,并表明领导者不愉快的情感表达的曲线效应可能可以通过团队成员的注意力和方法的重新定向来解释,这种重新定向与团队成员在领导者不愉快程度中等时的努力呈正相关,但在领导者不愉快程度高和低时会导致努力降低。我们讨论了对领导力研究、情绪作为社会信息理论的理论贡献,以及结果的实际意义。