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多学科团队中心理健康护理人员的工作满意度

Job satisfaction of mental healthcare workers in multidisciplinary teams.

作者信息

Scanlan Louise M, Devine Susan G, Watkins David L

机构信息

College of Public Health, Medical and Veterinary Sciences, James Cook University, Townsville, Australia.

Townsville Hospital & Health Service, Townsville, Australia.

出版信息

J Ment Health. 2021 Feb;30(1):80-87. doi: 10.1080/09638237.2019.1644489. Epub 2019 Jul 26.

DOI:10.1080/09638237.2019.1644489
PMID:31347425
Abstract

BACKGROUND

Various factors may influence job satisfaction for mental healthcare professionals. Identifying these factors can help identify strategies to strengthen job satisfaction.

AIMS

To determine the current levels of job satisfaction for mental healthcare workers (MHCWs) in multidisciplinary teams, and to identify factors that impact this experience.

METHODS

A sequential mixed methods study was used. Seventy seven MHCWs in regional Australia participated in an online survey. From this sample, 16 participants contributed to discipline-specific focus groups.

RESULTS

The majority of participants (83%) were generally satisfied working in a mental healthcare role. A higher proportion reported a decrease in satisfaction in the past year than an increase. Differences between the four disciplines of MHCWs studied were evident. Commonalities were seen in professional recognition and direct client work.

CONCLUSIONS

Factors in the service delivery environment are having a negative impact in job satisfaction of MHCWs. Team dynamics and team leader qualities are important factors that support them in their work. Results from this study may be used to inform leadership education in mental health services. Individual discipline perspective can inform retention and recruitment strategies.

摘要

背景

多种因素可能会影响精神卫生保健专业人员的工作满意度。识别这些因素有助于确定增强工作满意度的策略。

目的

确定多学科团队中精神卫生保健工作者(MHCWs)目前的工作满意度水平,并识别影响这一体验的因素。

方法

采用序贯混合方法研究。澳大利亚地区的77名精神卫生保健工作者参与了一项在线调查。从这个样本中,16名参与者参与了特定学科的焦点小组。

结果

大多数参与者(83%)总体上对从事精神卫生保健工作感到满意。报告过去一年满意度下降的比例高于满意度上升的比例。所研究的四类精神卫生保健工作者之间存在明显差异。在职业认可和直接的客户工作方面存在共性。

结论

服务提供环境中的因素对精神卫生保健工作者的工作满意度产生了负面影响。团队动态和团队领导素质是支持他们工作的重要因素。本研究结果可用于为精神卫生服务中的领导力教育提供参考。各学科的观点可为留用和招聘策略提供参考。

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