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从当地旅游业的视角评估可持续旅游标准。

Evaluating a standard for sustainable tourism through the lenses of local industry.

作者信息

Gkoumas Aristeidis

机构信息

Hospitality & Tourism Management, InterNapa College, Griva Digeni 4, Sotira, 5390, Cyprus.

出版信息

Heliyon. 2019 Nov 14;5(11):e02707. doi: 10.1016/j.heliyon.2019.e02707. eCollection 2019 Nov.

Abstract

This paper investigates the reasons for the failure of the Mediterranean Standard for Sustainable Tourism (MESST), a European Union initiative to create sustainable certification schemes for tourism destinations and local enterprises in Southeast Europe. Following an ex-post facto analysis based on the opinions of local tourism professionals who had involved in the creation of MESST in 2007, this study evaluates the credibility and the applicability of the standard in Rhodes island, Greece. The findings indicate that structural idiosyncrasies of cultural, political and socio-economic context influence the perceptions of the local tourism industry regarding tourism sustainability. According, to the results the incomplete accreditation process, the inability of tourism businesses to comply with technical and operational requirements, inadequate local governance and a general feeling of distrust to local authorities and tourism institutions sabotaged the utility and adoption of the standard. Finally, the study questions the capacity of sustainability indicators to map out the constant transformations and challenges of destinations so that to provide feasible benefits for tourism professionals, enhance the well-being of host communities and deliver quality services for visitors.

摘要

本文探讨了地中海可持续旅游标准(MESST)失败的原因,该标准是欧盟发起的一项倡议,旨在为东南欧的旅游目的地和当地企业创建可持续认证计划。在基于2007年参与MESST创建的当地旅游专业人士的意见进行事后分析之后,本研究评估了该标准在希腊罗德岛的可信度和适用性。研究结果表明,文化、政治和社会经济背景的结构特质会影响当地旅游业对旅游可持续性的认知。根据研究结果,不完整的认证过程、旅游企业无法遵守技术和运营要求、地方治理不足以及对地方当局和旅游机构普遍存在的不信任感破坏了该标准的效用和采用。最后,该研究质疑了可持续性指标描绘目的地不断变化和挑战的能力,以便为旅游专业人士提供切实可行的利益,增进东道社区的福祉并为游客提供优质服务。

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