Hospital of the University of Pennsylvania, Philadelphia, PA, USA; American International College, Springfield, MA, USA.
Nurs Clin North Am. 2020 Jun;55(2):267-282. doi: 10.1016/j.cnur.2020.02.007.
The patient education process has 4 equal components to be addressed by the nurse: assessment, planning, implement, and evaluation. Excellent patient education is an "art" and "science" using nuances and evidence-based strategies to effectively educate. The assessment and evaluation components often use nuanced approaches (motivational interviewing, teach back) to engage the patient/caregiver respectfully, whereas planning and implementation rely more on evidence-based strategies such as the Patient Education Assessment of Materials. Nurses should provide education that is simple, patient centered, and multimodal to meet the health literacy needs of patients/caregivers.
患者教育过程有 4 个同等重要的组成部分,需要护士来处理:评估、计划、实施和评估。优秀的患者教育是一门“艺术”和“科学”,需要运用细微差别和基于证据的策略来有效地进行教育。评估和评估部分通常使用细微差别的方法(动机性访谈、回授教学)来尊重地吸引患者/照顾者,而计划和实施则更多地依赖于基于证据的策略,如患者教育材料评估。护士应该提供简单、以患者为中心和多模式的教育,以满足患者/照顾者的健康素养需求。