Foodservice Management Lab, Symbiotic Life Tech Research Institute, Yonsei University, Samsung Hall 505, Yonseiro 50, Seoul, Seodaemun-gu, 03722, Republic of Korea.
School of Hospitality Management, The Pennsylvania State University, 217 Mateer Building University Park, PA, 16802, USA.
Appetite. 2020 Dec 1;155:104805. doi: 10.1016/j.appet.2020.104805. Epub 2020 Jul 30.
This study examines the health halo and horn effects in the context of two fast food brands commonly associated with healthy and unhealthy food (i.e., Subway and McDonald's). Health halo is consumers' tendency to overestimate the healthiness of certain food categories or items based on a single claim, whereas health horn is the tendency to underestimate it. Specifically, we investigated the moderating effects of nutritional information disclosure and dietary restraint on consumers' behavioral intentions. Two items from the McDonald's and Subway menus each served as stimuli. They represented health halo confirmation (Roast Chicken sandwich) or disconfirmation (Italian Spicy sandwich) and health horn confirmation (Big Mac burger) or disconfirmation (McSpicy Cajun Burger). This study employed a 2 (nutritional information: present vs. absent) × 4 (menu item type: a health halo or horn associated with Subway or McDonald's menu items with favorable and unfavorable nutritional profiles) and 2 (dietary restraint: restrained eaters vs. unrestrained eaters) × 4 (menu item type: a health halo or horn associated with Subway or McDonald's menu items with favorable and unfavorable nutritional profiles) mixed factorial design. Participants were randomly assigned to one of two experimental conditions (nutritional information: present vs. absent) and presented with all four menu items. There was a decrease in behavioral intentions toward all menu items except the one representing health horn disconfirmation. In particular, behavioral intentions were most substantially weakened for the item that entailed a health halo disconfirmation (Italian Spicy sandwich). The findings not only delineate the different practices companies adopt but also underscore the importance of nutritional information disclosure in helping consumers make healthier food choices.
本研究考察了两种快餐品牌(即赛百味和麦当劳)在健康光环和牛角效应背景下的健康效应。健康光环是指消费者基于单一宣称而高估某些食品类别或项目的健康性,而健康牛角则是指低估其健康性的倾向。具体来说,我们研究了营养信息披露和饮食限制对消费者行为意向的调节作用。麦当劳和赛百味菜单中的两个项目作为刺激物。它们代表了健康光环的确认(烤鸡三明治)或不确认(意大利辣味三明治)以及健康牛角的确认(巨无霸汉堡)或不确认(麦辣咖喱鸡堡)。本研究采用了 2(营养信息:有 vs. 无)×4(菜单项类型:与赛百味或麦当劳菜单相关的健康光环或牛角,具有有利和不利的营养特征)和 2(饮食限制:限制型食客与非限制型食客)×4(菜单项类型:与赛百味或麦当劳菜单相关的健康光环或牛角,具有有利和不利的营养特征)混合因子设计。参与者被随机分配到两个实验条件之一(营养信息:有 vs. 无),并呈现了所有四个菜单项。除了代表健康牛角不确认的菜单项外,所有菜单项的行为意向都有所下降。特别是,对于涉及健康光环不确认的菜单项(意大利辣味三明治),行为意向的削弱幅度最大。这些发现不仅描绘了公司采用的不同实践,还强调了营养信息披露在帮助消费者做出更健康的食物选择方面的重要性。