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可持续消费心理学。

The psychology of sustainable consumption.

机构信息

Department of Arts and Sciences, University College London, London, United Kingdom.

出版信息

Prog Brain Res. 2020;253:283-308. doi: 10.1016/bs.pbr.2020.05.033. Epub 2020 Jul 2.

Abstract

This paper investigates the psychological factors that impact sustainable consumption, an area where commerce meets individual behaviors. With a growing trend of sustainability initiatives, the fast fashion industry has been targeted by consumers and firms alike due to the immense damage it causes to the environment throughout its life cycle. While there has been an increased awareness regarding its negative externalities, the consumer-driven industry nevertheless continues to flourish as people have started treating garments as almost a disposable good resulting in firms generating new fashion lines quicker than ever before. In order to combat this issue, one may analyze the psychological process behind sustainable purchasing behavior and apply the findings to marketing communications to increase sustainable purchases. The discussion on the theory of planned behavior, temporal discounting, the role of corporate social responsibility and the trade-off between product attributes illuminate a number of factors ranging from an individual's moral beliefs to the nature of social influence as well as the impact of identity deficits. These findings from psychology are then synthesized and applied to the segmentation, targeting, positioning framework from marketing to offer recommendations for firms selling sustainable apparel. Further studies may investigate how demographic variables such as age or culture may be incorporated into the psychological models intended to understand and influence these recommendations.

摘要

本文探讨了影响可持续消费的心理因素,可持续消费是商业与个人行为交汇的领域。随着可持续发展倡议的兴起,快时尚行业因其在整个生命周期内对环境造成的巨大破坏而成为消费者和企业共同关注的焦点。尽管人们已经越来越意识到其负面的外部性,但由于人们开始将服装视为几乎一次性的商品,导致企业以前所未有的速度推出新的时尚系列,因此消费者驱动的行业仍然蓬勃发展。为了解决这个问题,人们可以分析可持续购买行为背后的心理过程,并将研究结果应用于营销传播,以增加可持续购买量。关于计划行为理论、时间折扣、企业社会责任的作用以及产品属性之间的权衡的讨论,阐明了从个人道德信仰到社会影响的性质以及身份缺失的影响等一系列因素。然后,这些来自心理学的研究结果被综合并应用于营销的细分、目标定位框架,为销售可持续服装的公司提供建议。进一步的研究可以探讨年龄或文化等人口统计学变量如何被纳入旨在理解和影响这些建议的心理模型中。

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