Kokkoris Michail D, Kamleitner Bernadette
Marketing Department, Vrije Universiteit Amsterdam, Amsterdam, Netherlands.
Marketing Department, Institute for Marketing and Consumer Research, WU Vienna University of Economics and Business, Vienna, Austria.
Front Psychol. 2020 Sep 18;11:578618. doi: 10.3389/fpsyg.2020.578618. eCollection 2020.
Digital surveillance methods, such as location tracking apps on smartphones, have been implemented in many countries during the COVID-19 pandemic, but not much is known about predictors of their acceptance. Could it be that prosocial responsibility, to which authorities appealed in order to enhance compliance with quarantine measures, also increases acceptance of digital surveillance and restrictions of privacy? In their fight against the COVID-19 pandemic, governments around the world communicated that self-isolation and social distancing measures are every citizen's duty in order to protect the health not only of oneself but also of vulnerable others. We suggest that prosocial responsibility besides motivating people to comply with anti-pandemic measures also undermines people's valuation of privacy. In an online research conducted with US participants, we examined correlates of people's willingness to sacrifice individual rights and succumb to surveillance with a particular focus on prosocial responsibility. First, replicating prior research, we found that perceived prosocial responsibility was a powerful predictor of compliance with self-isolation and social distancing measures. Second, going beyond prior research, we found that perceived prosocial responsibility also predicted willingness to accept restrictions of individual rights and privacy, as well as to accept digital surveillance for the sake of public health. While we identify a range of additional predictors, the effects of prosocial responsibility hold after controlling for alternative processes, such as perceived self-risk, impact of the pandemic on oneself, or personal value of freedom. These findings suggest that prosocial responsibility may act as a Trojan horse for privacy compromises.
在新冠疫情期间,许多国家都采用了数字监控手段,比如智能手机上的定位追踪应用程序,但对于其被接受的预测因素却知之甚少。当局为了加强民众对隔离措施的遵守而呼吁的亲社会责任,是否也会增加人们对数字监控和隐私限制的接受度呢?在抗击新冠疫情的过程中,世界各国政府都传达了这样的信息:自我隔离和社交距离措施是每个公民的责任,这不仅是为了保护自己的健康,也是为了保护其他弱势群体的健康。我们认为,亲社会责任除了促使人们遵守抗疫措施外,还会削弱人们对隐私的重视。在一项针对美国参与者的在线研究中,我们考察了人们愿意牺牲个人权利并接受监控的相关因素,特别关注亲社会责任。首先,重复先前的研究,我们发现感知到的亲社会责任是遵守自我隔离和社交距离措施的有力预测因素。其次,超越先前的研究,我们发现感知到的亲社会责任还能预测人们接受个人权利和隐私限制以及为了公共健康接受数字监控的意愿。虽然我们确定了一系列其他预测因素,但在控制了诸如感知到的自我风险、疫情对自身的影响或个人自由价值观等替代过程后,亲社会责任仍然具有影响。这些发现表明,亲社会责任可能会成为隐私妥协的“特洛伊木马”。