Schmälzle Ralf, Cooper Nicole, O'Donnell Matthew Brook, Tompson Steven, Lee Sangil, Cantrell Jennifer, Vettel Jean M, Falk Emily B
Department of Communication, College of Communication Arts and Sciences, Michigan State University, East Lansing, MI, United States.
Annenberg School for Communication, University of Pennsylvania, Philadelphia, PA, United States.
Front Hum Neurosci. 2020 Sep 25;14:565772. doi: 10.3389/fnhum.2020.565772. eCollection 2020.
What are the key ingredients that make some persuasive messages resonate with audiences and elicit action, while others fail? Billions of dollars per year are put towards changing human behavior, but it is difficult to know which messages will be the most persuasive in the field. By combining novel neuroimaging techniques and large-scale online data, we examine the role of key health communication variables relevant to motivating action at scale. We exposed a sample of smokers to anti-smoking web-banner messages from a real-world campaign while measuring message-evoked brain response patterns fMRI, and we also obtained subjective evaluations of each banner. Neural indices were derived based on: (i) message-evoked activity in specific brain regions; and (ii) spatially distributed response patterns, both selected based on prior research and theoretical considerations. Next, we connected the neural and subjective data with an independent, objective outcome of message success, which is the per-banner click-through rate in the real-world campaign. Results show that messages evoking brain responses more similar to signatures of negative emotion and vividness had lower online click-through-rates. This strategy helps to connect and integrate the rapidly growing body of knowledge about brain function with formative research and outcome evaluation of health campaigns, and could ultimately further disease prevention efforts.
是什么关键因素使得一些有说服力的信息能够与受众产生共鸣并促使他们采取行动,而另一些信息却失败了呢?每年有数十亿美元用于改变人类行为,但在这个领域很难知道哪些信息最具说服力。通过结合新颖的神经成像技术和大规模在线数据,我们研究了与大规模激励行动相关的关键健康传播变量的作用。我们让一组吸烟者接触来自真实世界活动的反吸烟网络横幅信息,同时通过功能磁共振成像(fMRI)测量信息引发的大脑反应模式,并且我们还获得了对每个横幅的主观评价。神经指标基于以下两点得出:(i)特定脑区中信息引发的活动;(ii)空间分布的反应模式,两者均基于先前的研究和理论考量进行选择。接下来,我们将神经数据和主观数据与信息成功的一个独立、客观的结果联系起来,即真实世界活动中每个横幅的点击率。结果表明,引发大脑反应与负面情绪和生动性特征更相似的信息,其在线点击率较低。这种策略有助于将关于大脑功能的迅速增长的知识体系与健康活动的形成性研究和结果评估联系起来并加以整合,最终可能进一步推动疾病预防工作。