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误诊:倦怠、道德伤害,以及对电子健康记录的影响。

Misdiagnosis: Burnout, moral injury, and implications for the electronic health record.

机构信息

Genomic Medicine Institute, Geisinger, Danville, Pennsylvania, USA.

出版信息

J Am Med Inform Assoc. 2021 Apr 23;28(5):1047-1050. doi: 10.1093/jamia/ocaa244.

Abstract

Burnout is a long-term stress reaction marked by emotional exhaustion, depersonalization, and a lack of sense of personal accomplishment. Burnout in clinicians is receiving significant attention. Some have proposed that clinicians are experiencing symptoms of moral injury, defined as "perpetrating, failing to prevent, bearing witness to, or learning about acts that transgress deeply held moral beliefs and expectations." Current efforts to improve the electronic health record (EHR) have focused on improving the user experience to reduce burden that has been identified as a contributing factor to provider burnout. However, if EHRs are contributing to moral injury, improvements to user experience will not eliminate the effects on providers. Current research has not evaluated the risk for moral injury resulting from the use of EHRs. This Perspective reviews the differences between burnout and moral injury, discusses the implications for clinicians using EHRs, and highlights the need for research to better define the problem.

摘要

倦怠是一种长期的压力反应,其特征为情绪疲惫、去人性化和缺乏个人成就感。临床医生的倦怠现象正受到广泛关注。有人提出,临床医生正在经历道德伤害的症状,道德伤害被定义为“实施、未能预防、目睹或了解违反深刻的道德信仰和期望的行为”。目前,改善电子健康记录 (EHR) 的努力集中在改善用户体验上,以减轻已被确定为导致提供者倦怠的因素的负担。然而,如果 EHR 导致道德伤害,那么改善用户体验将无法消除对提供者的影响。目前的研究尚未评估使用 EHR 导致道德伤害的风险。本观点回顾了倦怠和道德伤害之间的差异,讨论了其对使用 EHR 的临床医生的影响,并强调了需要研究以更好地定义该问题。

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