根据认证医院护理专业人员的说法,患者安全文化。
Patient safety culture according to nursing professionals of an accredited hospital.
机构信息
Universidade Federal de São Paulo (UNIFESP) Escola Paulista de Enfermagem, Departamento de Administração em Serviços de Saúde e Enfermagem, São Paulo, São Paulo, Brasil.
出版信息
Rev Gaucha Enferm. 2020 Nov 20;41:e20190288. doi: 10.1590/1983-1447.2020.20190288. eCollection 2020.
OBJECTIVE
To evaluate the perception of the nursing team regarding the patient safety culture of an accredited hospital and to identify the differences between shifts, professional category and units.
METHOD
Cross-sectional study, conducted in a private hospital in the city of São Paulo, SP, Brazil, with application of the Survey on Patient Safety Culture Hospital to 497 nursing professionals. Descriptive analysis, instrument consistency and generalized linear mixed model were performed.
RESULTS
The organizational learning and continuous improvement dimension was considered a strong area (77%) and the personal adequacy (47%), shift / shift change and transfer (47%) and non-punitive response to errors (25%) dimensions were considered. fragile. Differences in perception were found between the professional categories in two dimensions; between shifts in six and between units in seven dimensions.
CONCLUSION
The nursing team identified weaknesses in the patient safety culture in the hospital, with the need to standardize the improvement processes.
目的
评估认证医院护理团队对患者安全文化的认知,并确定轮班、专业类别和科室之间的差异。
方法
这是一项在巴西圣保罗市的一家私立医院进行的横断面研究,对 497 名护理专业人员应用了医院患者安全文化调查。进行了描述性分析、工具一致性和广义线性混合模型分析。
结果
组织学习和持续改进维度被认为是一个强项(77%),个人能力(47%)、轮班/轮班变化和转科(47%)以及对错误的非惩罚性反应(25%)维度被认为是脆弱的。在两个维度上发现了不同专业类别的认知差异;在六个维度上发现了轮班差异;在七个维度上发现了科室差异。
结论
护理团队发现医院患者安全文化存在薄弱环节,需要规范改进流程。