The University of Nottingham, UK.
University of Oxford, UK.
Health Informatics J. 2021 Jan-Mar;27(1):1460458220972750. doi: 10.1177/1460458220972750.
This study aims to capture the online experiences of young people when interacting with algorithm mediated systems and their impact on their well-being. We draw on qualitative (focus groups) and quantitative (survey) data from a total of 260 young people to bring their opinions to the forefront while eliciting discussions. The results of the study revealed the young people's positive as well as negative experiences of using online platforms. Benefits such as convenience, entertainment and personalised search results were identified. However, the data also reveals participants' concerns for their privacy, safety and trust when online, which can have a significant impact on their well-being. We conclude by recommending that online platforms acknowledge and enact on their responsibility to protect the privacy of their young users, recognising the significant developmental milestones that this group experience during these early years, and the impact that algorithm mediated systems may have on them. We argue that governments need to incorporate policies that require technologists and others to embed the safeguarding of users' well-being within the core of the design of Internet products and services to improve the user experiences and psychological well-being of all, but especially those of children and young people.
本研究旨在捕捉年轻人在与算法中介系统互动时的在线体验及其对他们幸福感的影响。我们从总共 260 名年轻人那里收集了定性(焦点小组)和定量(调查)数据,将他们的观点置于首位,并引发了讨论。研究结果揭示了年轻人在使用在线平台时的积极和消极体验。例如,便利性、娱乐性和个性化搜索结果等好处被确定。然而,数据还显示了参与者对在线时隐私、安全和信任的担忧,这可能对他们的幸福感产生重大影响。最后,我们建议在线平台承认并履行保护其年轻用户隐私的责任,认识到这一群体在这些早期阶段所经历的重要发展里程碑,以及算法中介系统可能对他们产生的影响。我们认为,政府需要制定政策,要求技术人员和其他人将用户福祉的保护纳入互联网产品和服务设计的核心,以改善所有用户的用户体验和心理健康,但尤其是儿童和年轻人的用户体验和心理健康。