Greif Dylan N, Shallop Brandon J, Rizzo Michael G, Cade William H, Letter Michael, Muñoz Julianne, Baraga Michael G, Kaplan Lee D
Department of Orthopaedics, University of Miami Sports Medicine Institute, University of Miami Miller School of Medicine, Coral Gables, Florida, USA.
Telemed J E Health. 2021 Nov;27(11):1275-1281. doi: 10.1089/tmj.2020.0462. Epub 2021 Jan 29.
Orthopedic specialties have begun to embrace telehealth as an alternative to in-person visits. We have not found studies assessing telehealth in sports medicine. Our goal is to evaluate patient perception of telehealth in an orthopedic sports medicine practice. Institutional review board (IRB) approval was obtained. The first 100 patients 18 years and older who had their initial videoconference telehealth appointment with our sports medicine providers from March to April 2020 were contacted at the conclusion of their visit. Surveys assessed satisfaction with telehealth, the provider, and whether attire played a role in their perception of the quality of the telehealth visit. Patients on average stated excellent satisfaction with their visit (4.76 out of 5) and their provider (4.98 out of 5). Patients slightly disagreed with the notion that telehealth is equivalent to in-person provider visits (2.95 out of 5). This did not affect their perception to telehealth itself. It did not discourage patients from recommending telehealth or their provider to future patients. Patients overall felt that attire of the provider does not influence their opinion as to the standard of care they received. Returning patients versus new patient visits were more likely to recommend telehealth to others (4.83 vs. 4.56, = 0.04). The responses from both groups were overwhelmingly positive. Telehealth is a viable clinic option in an orthopedic sports medicine clinic. Patients who have seen providers in-person previously are more likely to recommend telehealth versus new patients. New patients were satisfied with their telehealth experience.
骨科专业已开始采用远程医疗作为面对面就诊的替代方式。我们尚未找到评估运动医学中远程医疗的研究。我们的目标是评估患者对骨科运动医学实践中远程医疗的看法。已获得机构审查委员会(IRB)的批准。在2020年3月至4月期间,与我们运动医学提供者进行首次视频会议远程医疗预约的首批100名18岁及以上患者在就诊结束时被联系。调查评估了对远程医疗、提供者的满意度,以及着装是否在他们对远程医疗就诊质量的看法中起作用。患者平均表示对就诊(5分制中得4.76分)和提供者(5分制中得4.98分)非常满意。患者对远程医疗等同于面对面提供者就诊的观点略有不同意见(5分制中得2.95分)。这并未影响他们对远程医疗本身的看法。这也没有阻止患者向未来患者推荐远程医疗或他们的提供者。患者总体认为提供者的着装不会影响他们对所接受护理标准的看法。复诊患者与初诊患者相比更有可能向他人推荐远程医疗(4.83对4.56,=0.04)。两组的回答绝大多数都是积极的。远程医疗在骨科运动医学诊所是一种可行的临床选择。以前曾面对面看过提供者的患者比新患者更有可能推荐远程医疗。新患者对他们的远程医疗体验感到满意。