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放射科住院医师对工作环境中与安全和不专业行为相关的“直言”文化的看法。

Radiology Trainees' Perceptions of Speaking up Culture Related to Safety and Unprofessional Behavior in Their Work Environments.

机构信息

Department of Anesthesia, Critical Care Medicine, and Pain Medicine, Boston Children's Hospital, Boston, MA.

Institute for Professionalism and Ethical Practice, Boston Children's Hospital, Boston, MA.

出版信息

AJR Am J Roentgenol. 2021 Apr;216(4):1081-1087. doi: 10.2214/AJR.20.22833. Epub 2021 Feb 3.

Abstract

The purpose of this study was to compare radiology trainees' perceptions of the culture regarding speaking up about patient safety and unprofessional behavior in the clinical environment and to assess the likelihood that they will speak up in the presence of a medical hierarchy. The study included radiology trainees from nine hospitals who attended a communication workshop. Trainees completed questionnaires assessing their perceptions of the support provided by their clinical environment regarding speaking up about patient safety and unprofessional behavior. We also queried their likelihood of speaking up within a team hierarchy about an error presented in a hypothetical clinical vignette. Of 61 participants, 58 (95%) completed questionnaires. Of these 58 participants, 84% felt encouraged by colleagues to speak up about safety concerns, and 57% felt encouraged to speak up about unprofessional behavior ( < .001). Moreover, 17% and 34% thought speaking up about safety concerns and unprofessional behavior, respectively, was difficult ( < .02). Trainees were less likely to agree that speaking up about unprofessional behavior (compared with speaking up about safety concerns) resulted in meaningful change (66% vs 95%; < .001). In a vignette describing a sterile technique error, respondents were less likely to speak up to an attending radiologist (48%) versus a nurse, intern, or resident (79%, 84%, and 81%, respectively; < .001). Significant predictors of the likelihood of trainees speaking up to an attending radiologist included perceived potential for patient harm as a result of the error (odds ratio [OR], 6.7; < .001), perceptions of safety culture in the clinical environment (OR, 5.0; = .03), and race or ethnicity (OR, 3.1; = .03). Radiology trainees indicate gaps in workplace cultures regarding speaking up, particularly concerning unprofessional behavior and team hierarchy.

摘要

本研究旨在比较放射科受训者对临床环境中关于患者安全和不专业行为的言论的文化观念,并评估他们在存在医疗层级制度的情况下发表意见的可能性。该研究纳入了来自九家医院的放射科受训者,他们参加了一个沟通研讨会。受训者完成了评估他们对临床环境中关于患者安全和不专业行为的言论的支持程度的调查问卷。我们还询问了他们在一个假设的临床情景中对一个错误进行团队分层时发表意见的可能性。在 61 名参与者中,有 58 名(95%)完成了问卷调查。在这 58 名参与者中,84%的人感到同事鼓励他们就安全问题发表意见,57%的人感到鼓励他们就不专业行为发表意见(<0.001)。此外,17%和 34%的人认为就安全问题和不专业行为发表意见分别存在困难(<0.02)。受训者不太可能认为就不专业行为发表意见(与就安全问题发表意见相比)会带来有意义的改变(66%比 95%;<0.001)。在描述无菌技术错误的情景中,与向放射科主治医生(48%)相比,受访者不太可能向护士、住院医师或住院医师报告(分别为 79%、84%和 81%;<0.001)。受训者向放射科主治医生报告的可能性的显著预测因素包括由于错误而导致患者受到伤害的潜在可能性(比值比[OR],6.7;<0.001)、对临床环境中安全文化的看法(OR,5.0;=0.03)和种族或民族(OR,3.1;=0.03)。放射科受训者表示,在言论方面,工作场所文化存在差距,特别是在不专业行为和团队层级方面。

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