Department of Communication, North Carolina State University.
Department of Communication, University of Illinois at Urbana-Champaign.
Health Commun. 2022 Jul;37(8):935-943. doi: 10.1080/10410236.2021.1876813. Epub 2021 Feb 4.
While health care is one of the largest stressors across all incomes and political affiliations, it is unclear how people with health-related financial uncertainty appraise and manage this ambiguity. Using the lens of Uncertainty Management Theory (UMT) and a thematic analysis of semi-structured, in-depth interviews with 17 individuals facing financial and health struggles, we uncovered how intersecting financial and medical uncertainty exacerbated participants' medical worries, worsening and compromising their mental and physical health. Additionally, we revealed how participants managed health-related financial uncertainty through seeking social support, seeking information to reduce financial burden, enacting financial concessions, making health sacrifices, avoiding information and thoughts about health costs, and adapting to chronic financial uncertainty. This study extends UMT by foregrounding the ways individuals' environmental resources (i.e., limited financial means) can jeopardize tending to their health, illustrating how uncertainty management is connected not only to communication strategies but also to health behaviors, such as tapering or skipping medications or procedures.
尽管医疗保健是所有收入和政治背景人群的最大压力源之一,但人们如何评估和管理与健康相关的财务不确定性尚不清楚。本研究运用不确定性管理理论(Uncertainty Management Theory,UMT)的视角,并对 17 名面临财务和健康困境的个体进行半结构化深入访谈的主题分析,揭示了财务和医疗不确定性的交织如何加剧参与者的医疗担忧,从而损害和影响他们的身心健康。此外,我们还揭示了参与者如何通过寻求社会支持、寻求信息以减轻经济负担、做出财务让步、牺牲健康、避免有关医疗费用的信息和想法,以及适应慢性财务不确定性来管理与健康相关的财务不确定性。本研究通过强调个人环境资源(即有限的经济手段)如何危及他们的健康护理,扩展了 UMT 的研究,说明了不确定性管理不仅与沟通策略有关,还与健康行为有关,例如减少或跳过药物或治疗。