西班牙医院药房服务与初级保健药房单位之间的电子咨询。
e-Interconsultations between a hospital pharmacy service and primary care pharmacy units in Spain.
机构信息
Pharmacy Department, Complexo Hospitalario Universitario A Coruña, A Coruna, Spain
Pharmacy Department, Complexo Hospitalario Universitario A Coruña, A Coruna, Spain.
出版信息
Eur J Hosp Pharm. 2021 Jul;28(4):202-206. doi: 10.1136/ejhpharm-2019-001978. Epub 2019 Oct 31.
PURPOSE
To analyse the profile of consultations made using an electronic platform system (e-Interconsultation) of communication between the hospital pharmacy service and primary care pharmacy units.
METHOD
Descriptive and retrospective analysis of the number and type of e-Interconsultations for 3 years in a health area.
DATA SOURCE
data mining of the e-Interconsultation platform (Microsoft Sharepoint software).
RESULTS
A total of 1152 interconsultations have been made and 90.6% (88.9%-92.4% 95% CI) solved. 477 (41.1%) of them were referrals from hospital care to primary care in addition to 675 (58.6%) from primary to hospital care. The validation of prescriptions and the need for drug monitoring in primary care are among the main reasons for consultation.
CONCLUSION
This two-way electronic platform of communication is a good mechanism that collaborates in patients' transit between different healthcare levels because it allows us to facilitate, normalise and document consults, referrals and pharmaceutical interventions between hospital care and primary care. Therefore, it helps us provide better quality pharmaceutical care to our patients.
目的
分析医院药学服务与基层医疗机构药学单位之间通过电子平台系统（电子咨询）进行咨询的情况。
方法
对某一卫生区域 3 年内的电子咨询数量和类型进行描述性和回顾性分析。
数据来源
电子咨询平台（Microsoft Sharepoint 软件）的数据挖掘。
结果
共进行了 1152 次咨询，其中 90.6%（88.9%-92.4%，95%CI）得到解决。其中 477 次（41.1%）是从医院转往基层医疗机构，此外还有 675 次（58.6%）从基层医疗机构转往医院。咨询的主要原因包括处方审核和基层医疗中药物监测的需求。
结论
这种双向电子沟通平台是一种很好的机制，可促进不同医疗水平之间的患者转诊，因为它允许我们方便、规范和记录医院和基层医疗机构之间的咨询、转诊和药物干预，从而帮助我们为患者提供更好的药学服务质量。
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