Zhang Shu-E, Wu Hui, Wang Xiao-He, Zhao Chen-Xi, Sun Tao, Cao De-Pin
Department of Health Management, School of Health Management, Harbin Medical University, Harbin, 150081, People's Republic of China.
Department of Social Medicine, School of Public Health, China Medical University, Shenyang, 110122, People's Republic of China.
Psychol Res Behav Manag. 2021 Aug 10;14:1187-1200. doi: 10.2147/PRBM.S318254. eCollection 2021.
Chaxu atmosphere refers to the degree of differences, like the ripple effects in water, of the association between group members and the leader of the group resource. Unlike Western culture, China's nurses have been working in Chaxu atmosphere, which may boost their negative emotion and influence their workplace behavior.
This study aimed to clarify the chain-mediating role of envy and silence in the association between Chaxu atmosphere and organizational responsibility behavior.
A cross-sectional online survey was conducted, and a multistage stratified sampling method was employed to collect data. The study was conducted from September to October 2020 in China. Totally, 1740 nurses were recruited, and 1221 valid responses were collected. Socio-demographic factors, Chaxu atmosphere, employee envy, employee silence, and organizational responsibility behavior were assessed using questionnaires that included the Chaxu Atmosphere Scale, Employee Envy Scale, Employee Silence Scale, and Organizational Responsibility Behavior Scale. Hierarchical multiple regression was used to identify clusters of interrelationships among Chaxu atmosphere, envy, silence, and organizational responsibility behavior in nursing settings.
Though the Chaxu atmosphere did not directly influence the organizational responsibility behavior of Chinese nurses, its effect is mediated by a chain of envy and silence. First, Chaxu atmosphere evoked envy in the nurses (-0.040, <0.001), thereby leading to decreased organizational responsibility behavior. Second, the Chaxu atmosphere promoted silence toward organizational issues (-0.057, <0.001), resulting in decreased organizational responsibility behavior. Third, the Chaxu atmosphere evoked envy in the nurses, which contributed to the formation of silence (-0.025, <0.001), resulting in a further decrease in organizational responsibility behavior.
Nurses working in a high-level Chaxu atmosphere are prone to remaining silent on critical organizational issues due to increased envy, which subsequently reduces their organizational responsibility behavior. A better understanding of the association between the Chaxu atmosphere and workplace behavior will help nursing managers to foster harmonious relationships between nurses and their teams and to improve each individual's organizational responsibility behavior.
差序氛围是指团队成员与团队资源领导者之间关联的差异程度,就像水中的涟漪效应。与西方文化不同,中国护士一直在差序氛围中工作,这可能会加剧他们的负面情绪并影响其工作场所行为。
本研究旨在阐明嫉妒和沉默在差序氛围与组织责任行为之间关联中的链式中介作用。
采用横断面在线调查,并运用多阶段分层抽样方法收集数据。该研究于2020年9月至10月在中国进行。共招募了1740名护士,收集到1221份有效回复。使用包括差序氛围量表、员工嫉妒量表、员工沉默量表和组织责任行为量表的问卷对社会人口学因素、差序氛围、员工嫉妒、员工沉默和组织责任行为进行评估。采用分层多元回归来确定护理环境中差序氛围、嫉妒、沉默和组织责任行为之间的相互关系簇。
尽管差序氛围并未直接影响中国护士的组织责任行为,但其影响是通过嫉妒和沉默的链式中介实现的。首先,差序氛围引发了护士的嫉妒情绪(-0.040,<0.001),从而导致组织责任行为下降。其次,差序氛围促使对组织问题保持沉默(-0.057,<0.001),导致组织责任行为下降。第三,差序氛围引发了护士的嫉妒情绪,这促成了沉默的形成(-0.025,<0.001),进而导致组织责任行为进一步下降。
在高水平差序氛围中工作的护士由于嫉妒情绪增加,容易对关键组织问题保持沉默,这随后会降低他们的组织责任行为。更好地理解差序氛围与工作场所行为之间的关联将有助于护理管理者促进护士与团队之间的和谐关系,并改善每个人的组织责任行为。