Author Affiliations: Senior Director of Surgical Services (Dr Thompson), The Ohio State Comprehensive Cancer Center, James Cancer Hospital and Solove Research Institute; and Professor of Clinical Nursing (Drs Zurmehly and Bauldoff) and Associate Professor of Practice (Dr Rosselet), College of Nursing, The Ohio State University, Columbus.
J Nurs Adm. 2022 Apr 1;52(4):222-227. doi: 10.1097/NNA.0000000000001135.
Workplace violence, including verbal and physical abuse, is escalating nationwide. As healthcare workers try to enforce COVID-19 prevention policies and practices, this phenomenon is exacerbated. De-escalation training is a method to prepare nurses through increased situational awareness, leading to early recognition and improved coping and confidence in dealing with aggression. Outcomes are presented, suggesting education of nurses may have a positive influence on the number of security calls and incident reports.
工作场所暴力，包括言语和身体虐待，在全国范围内不断升级。随着医护人员努力执行 COVID-19 预防政策和措施，这种现象更加恶化。降级培训是一种通过提高情境意识来准备护士的方法，从而及早识别并提高应对和应对攻击的信心。结果表明，对护士的教育可能对安全电话和事件报告的数量产生积极影响。
