School of Public Administration, Zhongnan University of Economics and Law, Wuhan 430000, Hubei, China.
Comput Intell Neurosci. 2022 May 20;2022:1500339. doi: 10.1155/2022/1500339. eCollection 2022.
Digital elderly care service is an innovative elderly care model, and its emergence has brought about a huge change in the field of elderly care services (ECSS). The current method is to make the elderly care service more precise and personalized, improve the ability and level, and improve the current ECSS. The defect is that the short of top-level design and overall planning is basically only in the state of trial operation. In order to solve these problems, this paper proposes to study how to intervene in social work in smart ECSS to enhance service capabilities and improve service quality on the original basis. Therefore, based on the use of human-computer interaction technology, this paper deepens the research on the current elderly care services. According to a survey of the elderly in a certain city, the digital elderly care system shows that 25.33% of the elderly prefer to use housekeeping services, and 63% of the elderly prefer healthcare services. The results show that the digital elderly care service system based on human-computer interaction technology is easier to be accepted by the elderly than the traditional elderly care service. The elderly care service system under human-computer interaction is more considerate than the traditional elderly care service system and can make the elderly's life more colorful.
数字养老服务是一种创新的养老模式，它的出现给养老服务领域带来了巨大的变化。目前的方法是使养老服务更加精准和个性化，提高能力和水平，改善当前的养老服务体系。其缺点是顶层设计和总体规划的缺乏，基本上只是处于试运行状态。为了解决这些问题，本文提出研究如何在智能养老服务中介入社会工作，在原有基础上增强服务能力，提高服务质量。因此，本文基于人机交互技术的应用，深化了对当前养老服务的研究。通过对某市老年人的调查，数字养老系统显示，有 25.33%的老年人更喜欢家政服务，63%的老年人更喜欢医疗保健服务。结果表明，基于人机交互技术的数字养老服务系统比传统养老服务更容易被老年人接受。人机交互养老服务系统比传统养老服务系统更贴心，可以使老年人的生活更加丰富多彩。
