Centre for Management Studies of Instituto Superior Técnico (CEG-IST), Instituto Superior Técnico, Universidade de Lisboa, Lisboa, Portugal.
Institute of Environmental Health (ISAMB), Faculdade de Medicina, Universidade de Lisboa, Lisboa, Portugal.
Front Public Health. 2022 Jun 10;10:837433. doi: 10.3389/fpubh.2022.837433. eCollection 2022.
Dashboards are being increasingly used in the health field, and literature points out that accurate and efficient dashboards require not only dealing with data issues, but also ensuring that dashboards are user-friendly and that incorporate users' views and needs. The integration of evidence and data into decision aiding tools, such as dashboards, to assess and monitor environmental health (EH) in urban settings requires careful design. Departing from EH evidence and making use of the views of EH stakeholders and experts, this study aimed at defining requirements for a dashboard to help decision-makers analyzing and visualizing EH information in the Lisbon urban context. In order to set those requirements, it was combined a user-centered with a design card approach to engage EH potential end-users so as to collect their visualization preferences and gather information related to dashboard requirements. Specifically, three online group semi-structured interviews, involving 11 potential end-users from different organizations, were conducted; design cards with a set of visualization options regarding 17 indicators of built and natural environment determinants were used in the interviews to capture participants' preferences and their rationale; questions about other dashboard features were also asked; and the results from the interviews were synthesized into four separate, but interrelated features, and operationalized into 11 requirements for a dashboard to monitor EH in Lisbon. This study contributes to EH literature by producing knowledge to inform dashboard construction, by highlighting issues related with the usability, analysis, and visualization of data to inform EH decision-making in urban contexts, and by designing an approach that can be replicated to other EH dashboard contexts.
仪表盘在医疗领域的应用越来越广泛,文献指出,准确高效的仪表盘不仅需要处理数据问题,还需要确保仪表盘用户友好,并纳入用户的观点和需求。将证据和数据整合到决策辅助工具中,如仪表盘,以评估和监测城市环境健康 (EH),这需要精心设计。本研究从 EH 证据出发,利用 EH 利益相关者和专家的观点,旨在为帮助决策者分析和可视化里斯本城市环境健康信息的仪表盘定义要求。为了确定这些要求,采用了以用户为中心的设计卡片方法,让 EH 的潜在最终用户参与进来,以收集他们的可视化偏好,并收集与仪表盘要求相关的信息。具体来说,进行了三次在线小组半结构化访谈,涉及来自不同组织的 11 名潜在最终用户;在访谈中使用了一组带有 17 个建筑和自然环境决定因素指标的可视化选项的设计卡片,以捕捉参与者的偏好及其背后的原因;还询问了有关仪表盘其他功能的问题;并将访谈结果综合为四个相互关联但又相互独立的功能,并将其转化为监测里斯本环境健康的仪表盘的 11 项要求。本研究通过生成用于通知仪表盘构建的知识,为 EH 文献做出了贡献,突出了与可用性、数据分析和可视化相关的问题,以告知城市环境中的 EH 决策,并设计了一种可以复制到其他 EH 仪表盘环境的方法。