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患者会阅读医生发来的有关改善生活习惯的提示邮件吗?一项初步研究。

Do patients read emails from their physician containing tips on improving lifestyle habits? A pilot study.

机构信息

Maccabi Health Services, Haifa, Israel; Bruce Rappaport Faculty of Medicine, Technion - Israel Institute of Technology, Haifa, Israel.

Microsoft Research, Herzelya, Israel; Faculty of Industrial Engineering and Management, Technion - Israel Institute of Technology, Israel.

出版信息

Int J Med Inform. 2023 Feb;170:104967. doi: 10.1016/j.ijmedinf.2022.104967. Epub 2022 Dec 21.

Abstract

INTRODUCTION

Healthcare providers and organizations occasionally use electronic messages to provide information to patients. There is insufficient data on whether patients actually read the emails they receive. In this study, we aimed to assess the cooperation of patients in reading multiple information pages sent over 6 months from their diabetologist via email.

METHODS

Adults with non-optimally controlled type 2 diabetes received via email, once every 2 weeks for 6 months, a message containing information and tips on how to improve diabetes control through lifestyle choices. The information was provided in a format that required the recipient to actively click on a "read more" tab in order to reveal the entire text. Each email contained a short questionnaire requesting a response. Analysis compared the effect of patient variables on co-operation with reading the emails and answering the questionnaires.

MAIN FINDINGS

45 patients completed the study, 53.3% of them read 66-100% of the emails, 17.8% read 34-65% of the emails and only 26.7% read less than 33% of the emails. Women answered more questionnaires than men did. Answering a questionnaire on nutrition or medications correlated with reading the following email sent.

CONCLUSIONS

This study is the first to demonstrate that most patients do indeed read a significant portion of emails sent by their physician. Email could be an effective means of sharing information and improving patient engagement with treatment.

摘要

简介

医疗保健提供者和组织偶尔会使用电子信息向患者提供信息。关于患者是否实际阅读他们收到的电子邮件,数据不足。在这项研究中,我们旨在评估患者在 6 个月内从他们的糖尿病医生那里通过电子邮件阅读多个信息页面的合作情况。

方法

非最佳控制的 2 型糖尿病成年人每两周通过电子邮件收到一次信息,持续 6 个月,信息包含有关通过生活方式选择改善糖尿病控制的信息和提示。信息以需要收件人主动点击“阅读更多”标签才能显示完整文本的格式提供。每封电子邮件都包含一个简短的问卷,要求做出回应。分析比较了患者变量对阅读电子邮件和回答问卷的合作的影响。

主要发现

45 名患者完成了这项研究,其中 53.3%的患者阅读了 66-100%的电子邮件,17.8%的患者阅读了 34-65%的电子邮件,只有 26.7%的患者阅读了少于 33%的电子邮件。女性比男性回答的问卷更多。回答有关营养或药物的问卷与阅读随后发送的电子邮件相关。

结论

这项研究首次表明,大多数患者确实阅读了医生发送的大部分电子邮件。电子邮件可能是分享信息和提高患者对治疗参与度的有效手段。

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