Nepalgunj Medical College and Teaching Hospital, Kohalpur, Banke, Nepal.
Nepal Medical College and Teaching Hospital, Attarkhel, Kathmandu, Nepal.
JNMA J Nepal Med Assoc. 2022 Jul 1;60(251):664-666. doi: 10.31729/jnma.7554.
In the midst of the COVID-19 pandemic, volunteering enabled us to support people facing difficulties in locating healthcare facilities. Working as a medical support volunteer allowed us to interact closely with patients. We assisted them by providing information on the availability of hospital beds, intensive care unit beds, ventilators and oxygen cylinders. We had numerous beautiful as well as dreadful experiences and learned valuable lessons during the process. We experienced a wide range of emotions, from the joy of informing about the availability of a vacant bed to the guilt and dilemma of having to prioritise in such a crisis. We learnt about how an empathetic approach and active listening helps to connect people.
COVID-19 pandemic; medical students; telehealth; volunteerism.
在 COVID-19 大流行期间,志愿服务使我们能够为那些在寻找医疗设施方面遇到困难的人提供支持。作为医疗支持志愿者,我们能够与患者密切互动。我们为他们提供有关医院床位、重症监护室床位、呼吸机和氧气罐的可用性的信息。在这个过程中,我们有许多美好的和可怕的经历,也学到了宝贵的经验。我们经历了各种各样的情绪,从得知有空床位的喜悦,到在这种危机中必须优先考虑的内疚和困境。我们了解到同理心和积极倾听如何帮助人们建立联系。
COVID-19 大流行;医学生;远程医疗;志愿服务。