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参与并享受——探究马兽医专业人员员工敬业度和工作满意度的预测因素。

Engage and enjoy-investigating predictors of employee engagement and work satisfaction in equine veterinary professionals.

作者信息

Elte Yteke, Acton Kate, Martin Jessica, Nielen Mirjam, van Weeren René, Wolframm Inga

机构信息

Department of Clinical Sciences, Faculty of Veterinary Medicine, Utrecht University, Utrecht, Netherlands.

The Royal (Dick) School of Veterinary Studies and the Roslin Institute, The University of Edinburgh, Edinburgh, United Kingdom.

出版信息

Front Vet Sci. 2023 Feb 15;10:1036388. doi: 10.3389/fvets.2023.1036388. eCollection 2023.

DOI:10.3389/fvets.2023.1036388
PMID:36876013
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9975571/
Abstract

INTRODUCTION

Individuals working in the field of veterinary care are regularly affected by their profession. High levels of responsibility to often provide life-saving health care to animals combined with having to manage owners' expectations and irregular working hours can cause considerable levels of work-related stress among professionals in equine veterinary practice. On the positive side, research also shows that working in the veterinary profession can have a positive impact on personal wellbeing and feelings of fulfillment. A limited number of studies has investigated work satisfaction and engagement among veterinarians across the globe, and none specifically in the equine veterinary work field. The aim of the current study was to identify relevant predictors of employee engagement and work satisfaction in relation to demographic and work environment related factors in the equine veterinary profession.

METHODS

A cross-sectional study design was used to investigate work satisfaction and employee engagement among equine veterinary professionals from the UK, the US and the Netherlands using an online survey.

RESULTS

Results suggest that levels of work engagement and satisfaction in the veterinary profession may be gauged using four factors. These factors encompass Pride and purpose (the extent to which personal core values align with the mission of the employer, i.e., the veterinary practice), Company culture and relationship with management (the manner in which staff members interact with each other and the management), Working conditions and compensation (formal employment conditions relating to responsibilities and rewards and levels of collegiality) and Team culture and learning possibilities (encouragement to pursue personal and professional growth).

DISCUSSION

Findings underline the importance of being particularly mindful of inexperienced colleagues, those with demanding family commitments and, where feasible, of providing employees with a modicum of autonomy in order to ensure a satisfied equine veterinary workforce.

摘要

引言

从事兽医护理领域工作的人员经常受到其职业的影响。他们肩负着为动物提供挽救生命的医疗保健的高度责任,同时还要应对宠物主人的期望以及不规律的工作时间,这可能会给马兽医行业的专业人员带来相当程度的工作压力。从积极的方面来看,研究还表明,从事兽医职业对个人幸福感和成就感有积极影响。全球范围内仅有少数研究调查了兽医的工作满意度和敬业度,且没有专门针对马兽医工作领域的研究。本研究的目的是确定与马兽医行业的人口统计学和工作环境相关因素有关的员工敬业度和工作满意度的相关预测因素。

方法

采用横断面研究设计,通过在线调查对来自英国、美国和荷兰的马兽医专业人员的工作满意度和员工敬业度进行调查。

结果

结果表明,可以使用四个因素来衡量兽医行业的工作敬业度和满意度水平。这些因素包括自豪感和使命感(个人核心价值观与雇主使命,即兽医诊所使命的契合程度)、公司文化与管理关系(员工之间以及员工与管理层的互动方式)、工作条件和薪酬(与职责、奖励及同事关系水平相关的正式就业条件)以及团队文化和学习机会(对个人和职业成长的鼓励)。

讨论

研究结果强调了特别关注经验不足的同事、家庭负担较重的同事的重要性,并在可行的情况下为员工提供一定程度的自主权,以确保有一支满意的马兽医工作队伍。

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Client satisfaction in equine veterinary practice: A structured review and qualitative synthesis.马匹兽医实践中的客户满意度:一项结构化综述与定性综合分析
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