Public Health Department, Instituto Aggeu Magalhães, Fiocruz, Pernambuco, Brazil.
Public Health Department, University of Pernambuco, Nossa Senhora das Graças Nursing School, FENSG/UPE, FOP/UPE, Pernambuco, Brazil.
Health Syst Reform. 2023 Jun 15;9(2):2177242. doi: 10.1080/23288604.2023.2177242.
The analysis of hospital resilience is essential in understanding how health services prepared for and responded to sudden shocks and unexpected challenges in the COVID-19 health crisis. This study aimed to analyze the resilience of a referral hospital in the state of Pernambuco, Brazil, in the context of the COVID-19 pandemic. The main theoretical approach based on resilience is the system's capacity to maintain essential functions and to absorb, adapt, and transform in the face of unprecedented or unexpected changes. A single case study approach was used to identify the strengths and weaknesses of this response capacity. Data triangulation was employed. Data were collected from April (beginning of case discharges) to October 2020 (decrease in the moving average of cases in 2020). A content analysis was then conducted. Data were analyzed in relation to context, effects, strategies, and impacts in facing the disruptions caused by the pandemic. The results indicated the occurrence of four configurations mostly favorable to hospital resilience during the study period. Among the main strengths were: injection of financial resources; implementation of new hospital protocols; formation of a support network; equipping and continuing education of professionals; and proactive leadership. Weaknesses found in the analysis included: initial insufficiency of personal protective equipment and confirmatory tests; difficulties in restructuring work schedules; increasing illness among professionals; stress generated by constant changes and work overload; sense of discrimination for being a health professional; lack of knowledge about the clinical management of the disease; and the reduction of non-COVID assistance services.
分析医院的弹性对于理解卫生服务机构如何为 COVID-19 卫生危机中的突发冲击和意外挑战做好准备并做出应对至关重要。本研究旨在分析巴西伯南布哥州一家转诊医院在 COVID-19 大流行背景下的弹性。主要的理论方法是基于弹性的系统能力,以维持基本功能,并在面对前所未有的或意外的变化时吸收、适应和转变。采用单一案例研究方法来确定这种应对能力的优势和劣势。采用了数据三角测量法。数据收集时间为 2020 年 4 月(开始出院病例)至 10 月(2020 年病例移动平均值下降)。然后进行内容分析。根据面对大流行造成的干扰的背景、效果、策略和影响来分析数据。研究结果表明,在研究期间,发生了四种对医院弹性较为有利的配置。主要优势包括:注入财政资源;实施新的医院协议;形成支持网络;装备和继续教育专业人员;以及积极主动的领导。分析中发现的弱点包括:最初个人防护设备和确认性测试不足;重新安排工作时间表困难;专业人员患病增加;不断变化和工作过载带来的压力;作为卫生专业人员的歧视感;对疾病的临床管理缺乏了解;以及非 COVID 援助服务的减少。
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