Hove Charity, Cilliers Liezel
Department of Information Systems, Faculty of Management and Commerce, University of Fort Hare, East London, South Africa.
Jamba. 2023 Sep 29;15(1):1484. doi: 10.4102/jamba.v15i1.1484. eCollection 2023.
Infodemics is a multi-faceted threat that needs to be dealt with by governments during public health emergencies. This strategic review described the role of social media platforms in creating and reinforcing an infodemic during health pandemics in Africa. The inclusion criteria for the review were African research on infodemics on social media during pandemics, epidemics or endemics in the past 10 years. A structured literature review, making use of the Sample, Phenomenon of Interest, Design, Evaluation, Research (SPIDER) scoping review methodology framework, identified scholarly publications from various academic databases. A total of 41 articles met the eligibility criteria. The six factors identified included stakeholders, socio-economic context, conspiracy theories, sources of information, government responses and verification mechanisms. The findings of this study indicate that governments needs to include infodemics in the risk communication strategy for public health emergencies. Verification of misinformation can mitigate the effects of conspiracy theories while the socio-economic context of the audience will influence planning strategies to mitigate infodemics on social media.
This study contributes to the knowledge base of risk communication during pandemics in Africa by providing a review of how infodemics on social media have influenced the COVID-19 pandemic on the continent. The results also provide a foundation for the research agenda in this research field that will provide an evidence-based response to the pandemic in Africa.
信息疫情是一种多方面的威胁,在突发公共卫生事件期间需要政府加以应对。本战略综述描述了社交媒体平台在非洲卫生大流行期间制造和强化信息疫情方面所起的作用。该综述的纳入标准是过去10年中关于非洲在大流行、流行病或地方病期间社交媒体上信息疫情的研究。利用样本、感兴趣现象、设计、评估、研究(SPIDER)范围综述方法框架进行的结构化文献综述,从各种学术数据库中识别出学术出版物。共有41篇文章符合入选标准。确定的六个因素包括利益相关者、社会经济背景、阴谋论、信息来源、政府应对措施和核实机制。本研究结果表明,政府需要将信息疫情纳入突发公共卫生事件的风险沟通战略。对错误信息的核实可以减轻阴谋论的影响,而受众的社会经济背景将影响减轻社交媒体上信息疫情的规划战略。
本研究通过回顾社交媒体上的信息疫情如何影响非洲大陆的新冠疫情,为非洲大流行期间的风险沟通知识库做出了贡献。研究结果还为该研究领域的研究议程奠定了基础,该议程将为非洲应对疫情提供基于证据的对策。