Su Wei, Hahn Juhee
The Graduate School, Chung-Ang University, Seoul 06974, Republic of Korea.
Department of Business Management, Chung-Ang University, Seoul 06974, Republic of Korea.
Behav Sci (Basel). 2023 Nov 28;13(12):981. doi: 10.3390/bs13120981.
Due to construction industry projects' large-scale, long-period, and outdoor operation characteristics, employees' organizational citizenship behavior (OCB) plays an essential role in cost-saving, high-efficiency, and environmentally friendly development strategies. This study discusses how to improve employees' OCB from two levels of employees' psychological factors and corporate social responsibility (CSR) at the organizational level. We verified this study's hypotheses based on 336 valid questionnaires collected from 56 teams. The results indicated that (1) positive psychological capital (PsyCap) was a positive predictor of employees' OCB; (2) PsyCap was positively related to employees' prosocial motivation, and prosocial motivation partially mediated the relationship between PsyCap and employees' OCB; and (3) CSR moderated the relationship between PsyCap and prosocial motivation and played a significant moderating role between prosocial motivation and OCB. These findings provide an empirical research basis for the theories of conservation of resources (COR), self-determination, and affective events. This research also has managerial implications for improving employees' OCB in the construction industry.
由于建筑行业项目具有规模大、周期长和户外作业的特点,员工的组织公民行为(OCB)在节约成本、高效和环保发展战略中发挥着至关重要的作用。本研究从员工心理因素和组织层面的企业社会责任(CSR)两个层面探讨如何提高员工的组织公民行为。我们基于从56个团队收集的336份有效问卷验证了本研究的假设。结果表明:(1)积极心理资本(PsyCap)是员工组织公民行为的正向预测因子;(2)积极心理资本与员工的亲社会动机呈正相关,且亲社会动机在积极心理资本与员工组织公民行为之间起部分中介作用;(3)企业社会责任调节了积极心理资本与亲社会动机之间的关系,并在亲社会动机与组织公民行为之间发挥了显著的调节作用。这些发现为资源守恒理论(COR)、自我决定理论和情感事件理论提供了实证研究依据。本研究对于提高建筑行业员工的组织公民行为也具有管理启示。