Department of Work and Organisation Studies, KU Leuven, Leuven, Belgium.
Optentia, North West University, Vanderbijlpark, South Africa.
J Occup Rehabil. 2024 Dec;34(4):884-894. doi: 10.1007/s10926-024-10177-z. Epub 2024 Feb 26.
Due to the Belgian health insurance system's controlling nature, work-disabled claimants can feel forced to return to work (RTW), increasing their risk of relapse. RTW out of interest or importance is considered more sustainable. Such autonomous motivation for RTW can be promoted through 'motivational counselling', an integration of self-determination theory and motivational interviewing. To adopt this, health insurance practitioners need training, which can be designed through intervention mapping as an evidence-based planning tool. This paper reports on the development of a motivational counselling training for health insurance practitioners.
Intervention mapping's six steps guided the formulation of programme goals and learning outcomes, matching the context. We then identified change methods which were translated into practical components. Together with the health insurances' input, this resulted in a concrete training programme with an implementation and evaluation plan.
The training was designed to increase practitioners' knowledge, skills, and beliefs relevant for learning motivational counselling, which also requires solution-focused strategies. Methods like guided practice were translated into built-in exercises, feedback, and information, which were implemented through an online training format of five sessions including one follow-up.
Reporting about training development increases understanding of its effectiveness and implementation, which will be evaluated via pre- and post-training data collection amongst practitioners. Future trainings can benefit from this by accounting for health insurances' organizational barriers or building on the training's evidence-based backbone whilst only requiring specific adaptations for other stakeholders and contexts. Further research should evaluate motivational counselling's impact on claimants' RTW trajectories.
由于比利时健康保险制度的控制性质,残疾索赔人可能感到被迫重返工作岗位(重返工作岗位),从而增加复发的风险。出于兴趣或重要性而重返工作岗位被认为更具可持续性。这种自主重返工作岗位的动机可以通过“激励咨询”来促进,这是自我决定理论和动机访谈的结合。为了采用这种方法,健康保险从业人员需要接受培训,而培训可以通过干预映射作为循证规划工具进行设计。本文报告了为健康保险从业人员开发激励咨询培训的情况。
干预映射的六个步骤指导了方案目标和学习成果的制定,以适应环境。然后,我们确定了可以转化为实际组成部分的变革方法。结合健康保险的投入,这就形成了一个具体的培训计划,包括实施和评估计划。
该培训旨在提高从业人员与学习激励咨询相关的知识、技能和信念,这也需要解决问题的策略。例如,引导实践等方法转化为内置练习、反馈和信息,通过包括一次后续会议在内的五次在线培训课程实施。
报告培训的开发情况有助于了解其有效性和实施情况,这将通过对从业人员进行培训前后的数据收集来评估。未来的培训可以从中受益,考虑到健康保险的组织障碍,或者在培训的循证基础上进行,同时只需要针对其他利益相关者和背景进行特定的调整。进一步的研究应该评估激励咨询对索赔人重返工作岗位轨迹的影响。