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评估 ChatGPT 生成的头颈部外科咨询教育材料。

Assessment of ChatGPT generated educational material for head and neck surgery counseling.

机构信息

University of Oklahoma College of Medicine - Tulsa, Tulsa, OK, USA.

University of Oklahoma Department of Otolaryngology - Head and Neck Surgery, Oklahoma City, OK, USA.

出版信息

Am J Otolaryngol. 2024 Sep-Oct;45(5):104410. doi: 10.1016/j.amjoto.2024.104410. Epub 2024 Jul 21.

Abstract

BACKGROUND

ChatGPT is becoming very popular as an information source for the public. The adequacy of ChatGPT generated patient counseling material has not yet been extensively assessed.

METHODS

ChatGPT was presented with perioperative counseling and complication questions regarding five different procedure, and accuracy of responses was assessed. The chat was then asked to present an explanation of each procedure, and quality of the responses were compared to online educational material.

RESULTS

ChatGPT responses were comprehensive when discussing counseling points commonly discussed by a provider prior to a procedure. Responses to questions on surgical complications were less accurate and comprehensive. In comparison to online educational material, ChatGPT scored at or above the median SAM and PEMAT scores for all procedures.

CONCLUSIONS

ChatGPT did well addressing basic counseling points during the perioperative period, although it did not perform as well when addressing surgical complications. Chat response quality was comparable to currently available online educational material.

摘要

背景

ChatGPT 作为公众信息源越来越受欢迎。ChatGPT 生成的患者咨询材料的充分性尚未得到广泛评估。

方法

向 ChatGPT 提出了关于五种不同手术的围手术期咨询和并发症问题,并评估了回复的准确性。然后要求聊天机器人提供对每个手术的解释,并将回复质量与在线教育材料进行比较。

结果

当讨论提供者在手术前通常讨论的咨询要点时,ChatGPT 的回复是全面的。对于手术并发症的问题,回复的准确性和全面性较差。与在线教育材料相比,ChatGPT 在所有手术中均获得了中位数 SAM 和 PEMAT 评分或更高的分数。

结论

ChatGPT 在围手术期处理基本咨询要点方面表现良好,尽管在处理手术并发症方面表现不佳。聊天回复质量与当前可用的在线教育材料相当。

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