Meulman Meggie D, Merten Hanneke, van Munster Barbara, Wagner Cordula
From the Netherlands Institute for Health Services Research (Nivel), Utrecht.
Amsterdam UMC, Vrije Universiteit Amsterdam, Department of Public and Occupational Health, Amsterdam Public Health Research Institute, Amsterdam.
J Patient Saf. 2024 Oct 1;20(7):461-473. doi: 10.1097/PTS.0000000000001263. Epub 2024 Aug 2.
Dutch hospitals are required to screen older patients for functional decline using 4 indicators: malnutrition, delirium, physical impairment, and falls, to recognize frail older patients promptly. The Functional Resonance Analysis Method was employed to deepen the understanding of work according to the protocols (work-as-imagined [WAI]) in contrast to the realities of daily practice (work-as-done [WAD]).
Data have been collected from 3 hospitals (2 tertiary and 1 general) and 4 different wards: an internal medicine ward, surgical ward, neurology ward, and a trauma geriatric ward. WAI models were based on national guidelines and hospital protocols. Data on WAD were collected through semistructured interviews with involved nurses (n = 30).
Hospital protocols were more extensive than national guidelines for all screening indicators. Additional activities mainly comprised specific preventive interventions or follow-up assessments after adequate measurements. Key barriers identified to work according to protocols included time constraints, ambiguity regarding task ownership, nurses' perceived limitations in applying their clinical expertise due to time constraints, insufficient understanding of freedom-restricted interventions, and the inadequacy of the Delirium Observation Scale Score in patients with neurological and cognitive problems. Performance variability stemmed from timing issues, frequently attributable to time constraints.
The most common reasons for deviating from the protocol are related to time constraints, lack of knowledge, and/or patient-related factors. Also, collaboration among relevant disciplines appears important to ensure good health outcomes. Future research endeavors could shed a light on the follow-up procedures of the screening process and roles of other disciplines, such as physiotherapists.
荷兰医院被要求使用营养不良、谵妄、身体功能障碍和跌倒这4项指标对老年患者进行功能衰退筛查,以便及时识别体弱的老年患者。与日常实践的实际情况(实际工作[WAD])相比,采用功能共振分析方法来加深对按照规程(设想的工作[WAI])开展工作的理解。
从3家医院(2家三级医院和1家综合医院)以及4个不同科室收集数据:内科病房、外科病房、神经科病房和创伤老年病房。WAI模型基于国家指南和医院规程。通过对相关护士(n = 30)进行半结构化访谈收集WAD数据。
对于所有筛查指标,医院规程比国家指南更为详尽。额外的活动主要包括特定的预防性干预措施或在进行充分测量后的后续评估。确定的按照规程开展工作的主要障碍包括时间限制、任务归属不明确、护士因时间限制而感觉在应用临床专业知识方面存在局限、对限制自由度的干预措施理解不足,以及谵妄观察量表评分在神经和认知问题患者中的不适用性。绩效差异源于时间安排问题,这通常归因于时间限制。
偏离规程的最常见原因与时间限制、知识缺乏和/或患者相关因素有关。此外,相关学科之间的协作对于确保良好的健康结果似乎很重要。未来的研究可以阐明筛查过程的后续程序以及其他学科(如物理治疗师)的作用。