Yahaya Haphsheitu, Adeyemo Queen Esther, Aboagye-Mensah Priscilla, Ahor-Essel Kojo, Kumah Augustine
Regional Institute for Population Studies, University of Ghana, Accra, Ghana.
Pediatric Department, Korle-Bu Teaching Hospital, Accra, Ghana.
Glob J Qual Saf Healthc. 2024 Aug 1;7(3):98-105. doi: 10.36401/JQSH-23-18. eCollection 2024 Aug.
There is a growing concern regarding the quality of care received by patients with malaria. However, the quality of care provided to children under the age of five who have contracted the disease has yet to receive sufficient attention. Accordingly, we evaluated the quality of care provided to children under five diagnosed with malaria at Princess Marie Louis (PML) Children's Hospital in Accra, Ghana.
The objective of this study was to evaluate the quality of care provided to children under 5 years of age diagnosed with malaria through a quantitative approach via a cross-sectional survey. The study randomly selected 74 staff members and 301 parents whose children received malaria treatment at the PML Children's Hospital. This research encompassed a descriptive statistical summary and regression analysis.
Healthcare professionals exhibited a relatively high adherence to standard protocols for malaria management. Patient satisfaction was moderate and lower than the national average.
To improve patient satisfaction, an in-depth investigation of innovative and customer-oriented approaches should be conducted.
人们越来越关注疟疾患者所接受的护理质量。然而,对于感染该疾病的五岁以下儿童所提供的护理质量尚未得到充分关注。因此,我们评估了在加纳阿克拉的玛丽·路易丝公主(PML)儿童医院为被诊断患有疟疾的五岁以下儿童提供的护理质量。
本研究的目的是通过横断面调查的定量方法评估为被诊断患有疟疾的五岁以下儿童提供的护理质量。该研究随机选择了74名工作人员和301名在PML儿童医院为其子女接受疟疾治疗的家长。本研究包括描述性统计摘要和回归分析。
医护人员对疟疾管理的标准方案表现出相对较高的依从性。患者满意度中等,低于全国平均水平。
为了提高患者满意度,应深入研究创新和以客户为导向的方法。