Anderson Melanie, Nault Caleb, Serban Raluca
Information Specialist, Library and Information Services, The Institute for Education Research, University Health Network, Toronto, ON.
E-Collections and Discovery Librarian, Library and Information Services, University Health Network, Toronto, ON.
J Can Health Libr Assoc. 2024 Aug 1;45(2):65-75. doi: 10.29173/jchla29771. eCollection 2024 Aug.
Medical libraries had to swiftly change how instruction services were provided in response to the COVID-19 pandemic. This article describes a Quality Improvement (QI) project to assess one hospital library's move to virtual instructional services. Information was gathered via a survey to Canadian hospital library workers and a focus group with internal staff with instructional responsibilities. Moving to online instruction increased audience attendance and garnered positive feedback, however library instructors report experiencing uncertainty about quality and effectiveness of online instruction. The article concludes with a description of planned actions to improve online instructional services in an urban research and teaching hospital library environment.
医学图书馆不得不迅速改变其提供教学服务的方式,以应对新冠疫情。本文描述了一个质量改进(QI)项目,以评估一家医院图书馆向虚拟教学服务的转变。通过对加拿大医院图书馆工作人员的调查以及与负责教学的内部工作人员进行焦点小组讨论来收集信息。转向在线教学提高了受众的参与度并获得了积极反馈,然而图书馆教师报告称,他们对在线教学的质量和效果感到不确定。文章最后描述了在城市研究与教学医院图书馆环境中改善在线教学服务的计划行动。