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患者对社区药房药剂师提供疫苗接种服务的意见和满意度。

Patient Opinions and Satisfaction Regarding Pharmacists Delivering Vaccinations in Community Pharmacies.

作者信息

Religioni Urszula, Vaillancourt Regis, Kazmierczak Justyna, Blicharska Eliza, Borowska Mariola, Chełstowska Beata, Pinkas Jarosław, Barańska Agnieszka, Wdowiak Krystian, Neumann-Podczaska Agnieszka, Plagens-Rotman Katarzyna, Fehir-Sola Katarina, Pochrzęst-Motyczyńska Agnieszka, Merks Piotr

机构信息

School of Public Health, Centre of Postgraduate Medical Education of Warsaw, Warsaw, Poland.

Faculty of Medicine, Collegium Medicum. Cardinal Stefan Wyszyński University, Warsaw, Poland.

出版信息

J Patient Exp. 2025 Mar 13;12:23743735241309473. doi: 10.1177/23743735241309473. eCollection 2025.

Abstract

Vaccinations are among the most effective measures at preventing the spread of infectious diseases. Pharmacists in Poland were authorized to administer protective vaccinations in 2021. The study aims to research patient experience with vaccinations in connection with pharmacist assistance of pharmacists. This study was conducted in Polish community pharmacies among patients who had received such a vaccination. The research tool was a questionnaire consisting of questions on patient satisfaction and some personal data. Ultimately, 342 patients take part in our research. All respondents believe that vaccinations administered in pharmacies are a convenient form of preventive care. The respondents also appreciated the qualifications and skills of the pharmacists in administering the vaccine and indicated that they would use the pharmacy vaccination service again. Patients utilizing the opportunity to receive vaccinations at the pharmacy were satisfied with the quality of service provided by the pharmacists. They emphasize the convenience of this service and appreciate the pharmacists' qualifications. The vast majority of the respondents think that the role of pharmacists in delivering protective vaccinations should be expanded.

摘要

疫苗接种是预防传染病传播最有效的措施之一。波兰的药剂师于2021年被授权进行预防性疫苗接种。该研究旨在调查患者在药剂师协助下接种疫苗的体验。这项研究在波兰社区药房中对接受过此类疫苗接种的患者进行。研究工具是一份问卷,其中包括关于患者满意度和一些个人数据的问题。最终,342名患者参与了我们的研究。所有受访者都认为在药房接种疫苗是一种方便的预防保健形式。受访者还赞赏了药剂师在接种疫苗方面的资质和技能,并表示会再次使用药房的疫苗接种服务。利用在药房接种疫苗机会的患者对药剂师提供的服务质量感到满意。他们强调这项服务的便利性,并赞赏药剂师的资质。绝大多数受访者认为药剂师在提供预防性疫苗接种方面的作用应该扩大。

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本文引用的文献

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