Nguyen Andrew, Uppal Saumya, Pereira Mikaela Mendoza, Pluti Andreea, Gualtieri Lisa
Tufts University School of Medicine, Boston, MA.
Mayo Clin Proc Digit Health. 2023 Dec 14;2(1):1-7. doi: 10.1016/j.mcpdig.2023.11.001. eCollection 2024 Mar.
Medication adherence has long been viewed as a patient issue, but what if we shift this perspective? What if medications could adjust to the needs and context of patients, instead of the other way around? We used design thinking to create a contextually sensitive digital health mobile application to improve medication adherence in older adults. We define contextual sensitivity as sensitivity to the context of patient needs. Through persona and scenario ideation, interviews, evaluations of existing solutions, prototypes, and consultations with subject matter experts, we uncovered key barriers to medication adherence. We outline 4 key challenges: alert fatigue, poor health literacy, lack of social support, and lack of behavior change and motivation, which are specific to older adults. The resulting application features reminders and alerts, a dashboard and calendar, educational resources, social sharing, and reward features. These 5 elements emphasize the significance of design thinking, contextual sensitivity, trimodal alerts, and co-interventions in developing effective digital health solutions for medication adherence among older adults.
长期以来,药物依从性一直被视为患者的问题,但如果我们改变这种观点会怎样呢?如果药物能够适应患者的需求和背景,而不是相反,又会怎样呢?我们运用设计思维创建了一个情境敏感型数字健康移动应用程序,以提高老年人的药物依从性。我们将情境敏感性定义为对患者需求背景的敏感性。通过人物角色和场景构思、访谈、对现有解决方案的评估、原型设计以及与主题专家的咨询,我们发现了药物依从性的关键障碍。我们概述了4个关键挑战:警报疲劳、健康素养低下、缺乏社会支持以及缺乏行为改变和动力,这些都是老年人特有的问题。由此产生的应用程序具有提醒和警报、仪表板和日历、教育资源、社交分享以及奖励功能。这5个元素强调了设计思维、情境敏感性、三模式警报以及联合干预在为老年人开发有效的数字健康药物依从性解决方案中的重要性。