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Workplace violence in the healthcare setting and its psychological impact on healthcare workers.

作者信息

Kumar Reuben Praharsh, Verghese Wincy, Hegde Divya, Rasquinha Smitha Lamiya, Rao Rahul M, Kumar Ajay

机构信息

Department of Psychiatry, St. John's Medical College, Bengaluru, Karnataka, India.

Specialty Doctor, Lancashire and South Cumbria Foundation Trust, United Kingdom.

出版信息

Ind Psychiatry J. 2025 Jan-Apr;34(1):45-52. doi: 10.4103/ipj.ipj_375_24. Epub 2025 Feb 6.


DOI:10.4103/ipj.ipj_375_24
PMID:40376639
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12077643/
Abstract

BACKGROUND: Workplace violence (WPV) among healthcare workers (HCWs) poses a significant burden globally. Various studies have estimated the prevalence and characteristics of WPV, but few have assessed the impact in terms of the mental health of HCWs in the aftermath. AIM: To study the prevalence of WPV and its psychological impact on HCWs. In addition, we aimed to suggest strategies that can be implemented to prevent the overpowering burden of WPV. MATERIALS AND METHODS: We used a standardized questionnaire developed by the International Labor Office to assess WPV, General Health Questionnaire (GHQ-12) to assess psychological distress, and a self-reported sleep quality scoring. RESULTS: The study included 268 participants among which 43.7% reported having experienced WPV in the last 12 months, with 42.5% reporting verbal violence and 3.4% reporting physical violence incidents. Working in emergency services showed a significant association with experiencing verbal violence. There is also an underreporting of incidents of WPV. Among the psychological parameters, distress is significantly higher for both verbal and physical violence, and participants who faced physical violence had significantly lower sleep quality. Prevention strategies including adequate patient counseling, better communication, improved security, and stricter laws can be implemented to reduce violence. CONCLUSION: WPV in healthcare is very common in India with not only high prevalence rates but also a significant psychological burden. There is a need to develop better laws and implement policies to ensure a safe and healthy workplace for HCWs.

摘要
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7217/12077643/ac214ec6e87d/IPJ-34-45-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7217/12077643/ac214ec6e87d/IPJ-34-45-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7217/12077643/ac214ec6e87d/IPJ-34-45-g001.jpg

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本文引用的文献

[1]
Workplace Violence Faced by Medical Doctors in Kerala, India.

Cureus. 2023-11-16

[2]
Impact of workplace violence against psychological health among nurse staff from Yunnan-Myanmar Chinese border region: propensity score matching analysis.

BMC Nurs. 2023-7-26

[3]
Beyond Scrubs: Understanding the Root Causes of Violence Against Doctors.

Cureus. 2023-5-27

[4]
The Prevalence of Violence Against Resident Doctors and Its Subsequent Effects on Patient Management in a Tertiary Care Hospital in Delhi, India.

Cureus. 2023-5-17

[5]
Exploring verbal and physical workplace violence in a large, urban emergency department.

Am J Emerg Med. 2023-5

[6]
Prevalence and predictors of workplace violence against emergency physicians in China: a cross-sectional study.

Hum Resour Health. 2023-2-8

[7]
The Management of Workplace Violence against Healthcare Workers: A Multidisciplinary Team for Total Worker Health Approach in a Hospital.

Int J Environ Res Public Health. 2022-12-23

[8]
Ending violence against healthcare workers in India: A bill for a billion.

Lancet Reg Health Southeast Asia. 2022-11

[9]
Workplace violence in healthcare settings: The risk factors, implications and collaborative preventive measures.

Ann Med Surg (Lond). 2022-5-13

[10]
The Influence of Emotional Intelligence on Job Burnout of Healthcare Workers and Mediating Role of Workplace Violence: A Cross Sectional Study.

Front Public Health. 2022

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