Saadick Ssentongo Mugerwa, Izudi Jonathan, Oryokot Boniface, Opito Ronald, Bakashaba Baker, Munina Abel, Opolot Kokas, Ogwal Daniel, Ssendiwala Julius, Mugisha Kenneth
Directorate of Program Management and Capacity Development, AIDS Information Center, Kampala, Uganda, Kampala, Uganda
Department of Community Health, Faculty of Medicine, Mbarara University of Science and Technology, Mbarara, Uganda.
BMJ Open Qual. 2025 Jun 13;14(2):e003157. doi: 10.1136/bmjoq-2024-003157.
BACKGROUND: While the UNAIDS 95-95-95 targets have been met among adults, those for children and adolescents remain suboptimal. This study aimed to improve the return-to-care rates among children and adolescents living with HIV (CALHIV) who missed clinic appointments at a county-level rural health facility in eastern Uganda. METHODS: Between January 2023 and January 2024, we conducted a continuous quality improvement (CQI) study. A CQI committee was established through entry meetings and training, and quality of care gaps were identified through data reviews. We prioritised one gap for CQI through ranking, performed a root-cause analysis using a fishbone diagram, and developed and ranked improvement changes using the impact-effort matrix. The improvement changes were implemented using Plan-Do-Study-Act cycles. The changes included (1) line listing CALHIV with missed appointments and following up via phone calls; (2) weekly data reviews to harmonise missed appointments and (3) assigning community health workers (CHWs) to trace and return CALHIV to care. We tracked and plotted the proportion of CALHIV returning to care over time to assess improvements. RESULTS: Before the implementation of CQI initiatives (August 2022-January 2023), the average return-to-care rate was 35% (baseline). Following the initiation of CQI in February 2023, the average return-to-care rate increased to 59% from February to May 2023 with the introduction of line listing (phase 1), to 69% from June to September 2023 with the implementation of weekly data reviews (phase 2), and to 88% from October 2023 to January 2024 with the involvement of CHWs (phase 3), ultimately reaching a peak of 100% in January 2024. CONCLUSION: The CQI approach improved the return to care of CALHIV who missed clinic appointments, allowing access to optimal care and better health outcomes. These findings should serve as preliminary data for larger randomised studies.
背景:虽然联合国艾滋病规划署的95-95-95目标在成人中已经实现,但儿童和青少年的目标仍未达到最佳水平。本研究旨在提高乌干达东部一个县级农村卫生设施中错过门诊预约的艾滋病毒感染儿童和青少年(CALHIV)的护理回访率。 方法:在2023年1月至2024年1月期间,我们开展了一项持续质量改进(CQI)研究。通过入职会议和培训成立了一个CQI委员会,并通过数据审查确定护理质量差距。我们通过排序确定了一个CQI优先差距,使用鱼骨图进行根本原因分析,并使用影响-努力矩阵制定和排序改进措施。改进措施通过计划-执行-研究-行动循环实施。这些措施包括:(1)列出错过预约的CALHIV名单并通过电话进行随访;(2)每周进行数据审查以协调错过的预约;(3)指派社区卫生工作者(CHW)追踪并让CALHIV恢复护理。我们跟踪并绘制了随时间推移CALHIV恢复护理的比例,以评估改进情况。 结果:在实施CQI举措之前(2022年8月至2023年1月),平均护理回访率为35%(基线)。2023年2月启动CQI后,随着引入名单列出(第1阶段),2023年2月至5月平均护理回访率提高到59%;随着每周数据审查的实施(第2阶段),2023年6月至9月提高到69%;随着CHW的参与(第3阶段),2023年10月至2024年1月提高到88%,最终在2024年1月达到100%的峰值。 结论:CQI方法提高了错过门诊预约的CALHIV的护理回访率,使其能够获得最佳护理并取得更好的健康结果。这些发现应作为更大规模随机研究的初步数据。