Lira Marlene C, Hendy Lauren E, Olguin Amanda, Jimes Cynthia, Mulford Clare, Davis Karisa, Banks Daniel, Coffey M Justin
Workit Health Clinic, Ann Arbor, MI, USA.
DrPH Program, Health Policy, Johns Hopkins Bloomberg School of Public Health, Baltimore, MD, USA.
J Patient Exp. 2025 Jul 23;12:23743735251361584. doi: 10.1177/23743735251361584. eCollection 2025.
Telemedicine is a growing treatment modality for opioid use disorder and can offer greater privacy, flexibility, and agency to patients who have experienced stigmatizing behavior in other treatment settings. Designing a welcoming and respectful virtual environment is one mechanism for creating a patient-centered experience, yet to date, patient preferences for telemedicine treatment for opioid use disorder have not been evaluated. We conducted a cross-sectional study to assess patient perspectives on Zoom backgrounds and provider attire among individuals receiving telemedicine treatment for opioid use disorder at a multi-state practice. A total of 601 patients participated in the study, of whom 60.4% were female and the average age was 41.4 years. Nearly 60% of respondents preferred real backgrounds during virtual visits. The majority of respondents did not have a preference for provider attire with the remaining respondents preferring casual attire to business casual or formal attire. Overall, we found that individuals with opioid use disorder prefer authenticity in backgrounds and personalized attire to establish trust and open communication in telemedicine.
远程医疗是治疗阿片类药物使用障碍日益常用的一种方式，对于那些在其他治疗环境中曾遭遇过歧视行为的患者而言，它能提供更高的隐私性、灵活性和自主性。设计一个温馨且受尊重的虚拟环境是打造以患者为中心体验的一种方式，然而迄今为止，尚未对患者对于阿片类药物使用障碍远程医疗治疗的偏好进行评估。我们开展了一项横断面研究，以评估在一个多州医疗机构接受阿片类药物使用障碍远程医疗治疗的个体对于Zoom背景和医护人员着装的看法。共有601名患者参与了该研究，其中60.4%为女性，平均年龄为41.4岁。近60%的受访者在虚拟就诊时更喜欢真实背景。大多数受访者对医护人员着装没有偏好，其余受访者更喜欢休闲着装而非商务休闲装或正装。总体而言，我们发现患有阿片类药物使用障碍的个体更喜欢真实的背景和个性化着装，以便在远程医疗中建立信任并展开坦诚交流。
