Wenzel K
Nurs Manage. 1995 Aug;26(8):60-2.
Processes for total quality management, redesigning of patient care delivery and differentiated practice in nursing were developed and implemented simultaneously on two nursing units. This article describes the activities of the steering team and three work groups through the first nine months of implementation.
全面质量管理、重新设计患者护理服务以及护理差异化实践的流程在两个护理单元同时开展并实施。本文描述了指导团队和三个工作小组在实施的前九个月中的活动。