Get the picture? Consumers sound off on health care. But you may not like what they tell you.
作者信息
Grayson M
出版信息
Hosp Health Netw. 1997 Feb 20;71(4):30, 32.
PMID:9064038
Abstract
What prism of opinion is reflected back to you by the people you serve? Sometimes you just have to ask. That's what the American Hospital Association did in a series of 31 focus groups with consumers around the country. But you may not like what they had to say.
摘要
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