Complaints within the NHS.

Suppr

超能文献

作者信息

Rodgers M E

机构信息

Nottingham Trent University.

出版信息

Br J Nurs. 1998;7(6):351. doi: 10.12968/bjon.1998.7.6.5735.

DOI:10.12968/bjon.1998.7.6.5735

PMID:9661360

Abstract

摘要

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Complaints within the NHS.

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相似文献

Complaints within the NHS.

Br J Nurs. 1998;7(6):351. doi: 10.12968/bjon.1998.7.6.5735.

The NHS complaints system.

Postgrad Med J. 2002 Nov;78(925):651-3. doi: 10.1136/pmj.78.925.651.

Should complaints be treasured?

Health Serv J. 1995 Sep 28;105(5472):24-7.

Ombudsman highlights complaints about NHS.

Br J Nurs. 2000;9(21):2198. doi: 10.12968/bjon.2000.9.21.12470.

Recurring themes in NHS complaints.

Br J Nurs. 2007;16(5):265. doi: 10.12968/bjon.2007.16.5.22981.

The Care Quality Commission gets tough over NHS complaints.

Br J Nurs. 2015;24(2):116-7. doi: 10.12968/bjon.2015.24.2.116.

Consumer organisation to fight for overhaul of NHS complaints system.

BMJ. 2013 Jun 24;346:f4093. doi: 10.1136/bmj.f4093.

The NHS needs to listen harder and learn more from complaints.

Br J Nurs. 2010;19(21):1372-3. doi: 10.12968/bjon.2010.19.21.79994.

NHS hospital complaints: are we still going round in circles?

Br J Nurs. 2015;24(1):60-1. doi: 10.12968/bjon.2015.24.1.60.

Quality health care: identifying and meeting customer needs.

Int J Health Care Qual Assur. 1993;6(6):25-8. doi: 10.1108/09526869310048883.