Wilson K G, Séguin N, Goodman A M, Greene G, Pole M
Institute for Rehabilitation Research and Development, Specialized Physical Rehabilitation Program, The Rehabilitation Centre, Ottawa, Ontario, Canada.
Arch Phys Med Rehabil. 1999 Mar;80(3):332-8. doi: 10.1016/s0003-9993(99)90147-8.
To assess the extent to which rural physicians and allied health professionals are satisfied with consultation services provided by an interdisciplinary rehabilitation outreach team.
Descriptive survey.
A rehabilitation outreach team that travels to 14 rural communities in eastern and northern Ontario, Canada.
Thirty-six rural physicians (response rate, 53.7%) and 62 allied health professionals (response rate, 92.5%) involved in the care of patients referred to the program.
Consumer satisfaction questionnaire.
Most respondents (94.7%) indicated that they were satisfied with the interdisciplinary consultation, with comparable rates of satisfaction reported by physicians and allied health professionals. The highest satisfaction ratings were given to items addressing the clarity of recommendations provided by team members and the quality of the team's interaction with patients. The lowest ratings were associated with the waiting time between visits. Of all the individual disciplines on the team, physiatry was rated as most important for rural consultations. However, in open-ended comments, respondents indicated that the interdisciplinary aspect of the service was its most valued characteristic, whereas infrequent visits were the greatest drawback.
The interdisciplinary outreach approach to rehabilitation consultation receives high satisfaction ratings from rural health professionals who refer patients to the outreach team, which supports this model as a way to enhance rehabilitation services in rural communities.
评估农村医生和专职医疗人员对跨学科康复外展团队提供的咨询服务的满意程度。
描述性调查。
一个前往加拿大安大略省东部和北部14个农村社区的康复外展团队。
参与该项目所转诊患者护理工作的36名农村医生（回复率为53.7%）和62名专职医疗人员（回复率为92.5%）。
消费者满意度调查问卷。
大多数受访者（94.7%）表示他们对跨学科咨询感到满意，医生和专职医疗人员的满意度相当。满意度最高的项目是团队成员提供建议的清晰度以及团队与患者互动的质量。评分最低的与就诊间隔时间有关。在团队的所有专业中，物理医学与康复被评为农村咨询中最重要的专业。然而，在开放式评论中，受访者表示该服务的跨学科性质是其最有价值的特征，而就诊不频繁是最大的缺点。
康复咨询的跨学科外展方法获得了将患者转诊至外展团队的农村卫生专业人员的高度满意度评价，这支持了该模式作为加强农村社区康复服务的一种方式。
