Barker I
Newcastle Health Authority.
Health Serv Manage. 1991 Oct;87(5):212-4.
Newcastle Health Authority is taking a consumer-led approach to its purchasing activity. Here Ingrid Barker argues that user participation is vital to the success of the purchasing role and the achievement of relevant contracts for services. Newcastle's own progress in establishing consumer groups to inform purchasers is described and some indications are given of future directions.
纽卡斯尔卫生局在其采购活动中采取以消费者为主导的方式。英格丽德·巴克在此认为，用户参与对于采购角色的成功以及相关服务合同的达成至关重要。文中描述了纽卡斯尔在组建消费者团体以为采购方提供信息方面自身取得的进展，并给出了一些未来发展方向的指示。
