Emotions in pediatric emergencies: what we know, what we can do.

Emotional reactions are an important, but often ignored, aspect of the pediatric emergency medical encounter. The importance of the family's definition of emergency is discussed along with literature on reaction to trauma, developmental issues, and needs in the emergency encounter. Specific actions are discussed in four categories: (a) recognizing and legitimizing emotions, (b) assessing emotional aspects, (c) responding to emotional needs, and (d) following up with all involved.