Spath P L
J AHIMA. 1991 Dec;62(12):13-20, 22, 24.
A hospital's commitment to quality has tremendous impact on all levels of the organization. In this article, the phases of total quality management implementation at Sutter General Hospital are presented. The theme of quality improvement through effective team work has reached to all departments including the medical record department.
医院对质量的承诺对组织的各个层面都有着巨大的影响。本文介绍了萨特总医院全面质量管理实施的各个阶段。通过有效的团队合作实现质量改进这一主题已深入到包括病历科在内的所有部门。
