Greer A
Greenville Hospital System, SC.
J Healthc Qual. 1992 Jul-Aug;14(4):40-4. doi: 10.1111/j.1945-1474.1992.tb00052.x.
One challenge for the QA professional in healthcare today is initiating, coordinating, and facilitating QA programs that cross traditional departmental and discipline barriers and bring together multidisciplinary teams. When looking at healthcare from a customer's perspective, the QA professional must not isolate what nursing does for the patient, what the medical staff does for the patient, what pharmacy does for the patient, and so on. The imperative, instead, is to evaluate the healthcare as it truly is perceived and delivered-as a team effort. This article presents one method that uses the Joint Commission on Accreditation of Healthcare Organizations' 10-step model to create an effective multidisciplinary QA program.
如今，医疗保健领域的质量保证（QA）专业人员面临的一项挑战是启动、协调和推动跨越传统部门和学科障碍并汇聚多学科团队的QA项目。从客户的角度审视医疗保健时，QA专业人员不能将护理人员为患者所做的工作、医务人员为患者所做的工作、药剂师为患者所做的工作等孤立开来。相反，当务之急是将医疗保健视为一个团队的努力，按照其真实的感知和提供方式进行评估。本文介绍了一种利用医疗机构评审联合委员会的10步模型来创建有效的多学科QA项目的方法。
