Nobukawa M, Eussen M E
School of Medicine, Kyorin University, Tokyo, Japan.
Jpn Hosp. 1992 Jul;11:33-41.
When we seek to evaluate hospital medical care services, we first collect data regarding the existing system in order to gather information and to develop a method of analysis that we can use for evaluation. We took the OPD system as an example, taking into account systematic OPD services based on queuing theory and computer simulation. As a result of the computer simulation model based on experimental conditions, we were able to offer recommendations for modifications of the present system that could improve patient service. The hospital manager can use this information to aid him in the decision making processes concerning the hospital. A study of the methods for the evaluation of hospital medical care services is important. It is necessary to develop a regional medical care information system as well as a hospital medical care information system.
当我们试图评估医院医疗服务时，我们首先收集有关现有系统的数据，以便收集信息并开发一种可用于评估的分析方法。我们以门诊系统为例，考虑基于排队论和计算机模拟的系统门诊服务。基于实验条件的计算机模拟模型的结果，我们能够为改进患者服务的现有系统修改提供建议。医院管理者可以利用这些信息来辅助他在有关医院的决策过程中做出决策。研究医院医疗服务的评估方法很重要。开发区域医疗信息系统以及医院医疗信息系统是必要的。
