Fazzi R A
Caring. 1993 Jan;12(1):50-5.
Home care is becoming a more and more competitive field. The key to success in competition is differentiating yourself from the competitors. And the key to that is exceptional customer service--going above and beyond what your customer expects.
家庭护理正成为一个竞争日益激烈的领域。在竞争中取得成功的关键在于使自己与竞争对手区分开来。而做到这一点的关键是提供卓越的客户服务——超越客户的期望。
