Forschner B, Trocchio J
St. Leonard Center, Centerville, OH.
Health Prog. 1993 May;74(4):34-7.
A collaborative effort of the Catholic Health Association (CHA) and the American Association of Homes for the Aging, The Social Accountability Program: Continuing the Community Benefit Tradition of Not-for-Profit Homes and Services for the Aging helps long-term care organizations plan and report community benefit activities. The program takes long-term care providers through five sequential tasks: reaffirming commitment to the elderly and others in the community; developing a community service plan; developing and providing community services; reporting community services; and evaluating the community service role. To help organizations reaffirm commitment, the Social Accountability Program presents a process facilities can use to review their historical roots and purposes and evaluate whether current policies and procedures are consistent with the organizational philosophy. Once this step is completed, providers can develop a community service plan by identifying target populations and the services they need. For facilities developing and implementing such services, the program suggests ways of measuring and monitoring them for budgetary purposes. Once they have implemented services, not-for-profit healthcare organizations must account for their impact on the community. The Social Accountability Program lists elements to be included in community service reports. It also provides guidelines for evaluating these services' effectiveness and the organization's overall community benefit role.
天主教健康协会（CHA）与美国养老之家协会的一项合作成果，即“社会责任项目：延续非营利性养老之家及服务机构的社区福利传统”，有助于长期护理机构规划和报告社区福利活动。该项目引导长期护理服务提供者依次完成五项任务：重申对社区内老年人及其他群体的承诺；制定社区服务计划；开展并提供社区服务；报告社区服务情况；评估社区服务角色。为帮助各机构重申承诺，“社会责任项目”提供了一个流程，机构可借此回顾其历史根源和宗旨，并评估当前的政策与程序是否符合组织理念。这一步骤完成后，服务提供者可通过确定目标人群及其所需服务来制定社区服务计划。对于开展和实施此类服务的机构，该项目给出了出于预算目的对服务进行衡量和监测的方法。非营利性医疗保健机构在实施服务后，必须说明其对社区的影响。“社会责任项目”列出了社区服务报告应包含的要素。它还提供了评估这些服务成效以及机构整体社区福利角色的指导方针。
