Pitts T
Department of Family and Community Medicine, University of California at San Franciso, Fresno.
Hosp Health Serv Adm. 1993 Spring;38(1):101-9.
The complexity of our health care environment and organizations requires a management style that moves beyond control to empowerment. Even though this complexity minimizes our ability to control events, many organizations are still preoccupied with the illusion of control. This restrains the performance of our health care organizations. Some of the contributing factors supporting this illusion are bureaucracy, scientific methodology, individualism, and our confusion of management with leadership. The concept of "community" is discussed from an organizational perspective. It is suggested that we can improve the performance of our organizations by rediscovering the values of community.
我们医疗保健环境和组织的复杂性要求一种超越控制走向赋权的管理风格。尽管这种复杂性降低了我们控制事件的能力，但许多组织仍痴迷于控制的幻觉。这限制了我们医疗保健组织的绩效。支持这种幻觉的一些促成因素包括官僚主义、科学方法、个人主义以及我们对管理与领导的混淆。从组织角度讨论了“社区”的概念。有人建议，我们可以通过重新发现社区的价值观来提高组织的绩效。
