Flagstad M S
Shands Hospital, University of Florida, Gainesville.
Top Hosp Pharm Manage. 1990 Aug;10(2):12-21.
An action plan for QA can guide a pharmacy department through reappraisal of existing QA activities and implementation of a QA plan that documents the activities of the department, focuses on the patient, and meets the requirements of reviewers external to the department. The involvement of line-level personnel along with a commitment from department managers must operate in conjunction with each other to sustain the effort. Documentation should be a byproduct of activities already performed. Survey readiness should improve and very little lead time should be required for an on-site visit.
质量保证（QA）行动计划可指导药房部门重新评估现有的QA活动，并实施一份记录该部门活动、以患者为中心且符合部门外部审核人员要求的QA计划。一线人员的参与以及部门经理的承诺必须相互配合，以维持这项工作。文件记录应是已开展活动的副产品。应提高调查准备程度，并且现场访问所需的准备时间应很少。
