Frelick K M, Bartlett G S, Frelick L F, Malek P A
Victoria Hospital Corp., London, Ontario.
Healthc Manage Forum. 1993 Fall;6(3):43-6. doi: 10.1016/S0840-4704(10)61105-2.
Victoria Hospital Corporation in London has adopted a collaborative management model that involves the participation of medical, union and non-union staff in the administrative decision-making process within predetermined parameters. Reactions have been favourable from all sides--positive feedback from the groups involved and minimal negative public response to the sensitive decisions made concerning downsizing. Early indicators suggest increasing further the participation of union and non-union staff in decision-making on multiple levels, but with clearly defined "boundaries of responsibility."
伦敦的维多利亚医院集团采用了一种协作管理模式，该模式让医疗人员、工会成员和非工会员工在预先设定的参数范围内参与行政决策过程。各方反应良好——参与群体给出了积极反馈，公众对有关裁员的敏感决策的负面反应也微乎其微。早期指标表明，将进一步提高工会成员和非工会员工在多层次决策中的参与度，但要有明确界定的“责任界限”。
