持续质量改进（CQI）在战略规划过程中的作用。

The role of CQI in the strategic planning process.

作者信息

Sahney V K, Warden G L

机构信息

Henry Ford Health System, Detroit, MI.

出版信息

Qual Manag Health Care. 1993 Summer;1(4):1-11.

PMID:10131006

Abstract

This article describes the strategic planning process used to define the health care needs of a region and to prepare Henry Ford Health System (HFHS) to meet the needs of the 21st century. It presents key applications of continuous quality improvement in the development and implementation of the strategic plans for HFHS; explains how HFHS adapted the Deming/Shewhart cycle of continuous improvement for the purpose of improving its planning process; and delineates how the strategic planning, financial planning, and quality planning processes have been integrated.

摘要

本文描述了用于确定一个地区医疗保健需求并使亨利·福特医疗系统（HFHS）做好准备以满足21世纪需求的战略规划过程。它介绍了持续质量改进在HFHS战略计划制定和实施中的关键应用；解释了HFHS如何为改进其规划过程而采用戴明/休哈特持续改进循环；并阐述了战略规划、财务规划和质量规划过程是如何整合的。